Customer Service Associate | Salt Lake City, UT

Customer Service Associate | Salt Lake City, UT

Nexeo HR is hiring Customer Service Associates to join a professional call center team in Salt Lake City, Utah. In this role, youll provide exceptional support to customers through both phone and email communication with about half of your time spent responding to incoming customer emails. This position is ideal for individuals with strong computer skills, excellent written communication, and a passion for helping others. Candidates must be available for full training and consistent work throughout the busy holiday season.

Responsibilities

Respond promptly and professionally to customer emails and inquiries

Handle inbound customer service calls with accuracy, empathy, and efficiency

Navigate multiple systems and databases to resolve issues and provide information

Maintain accurate records of customer interactions and resolutions

Support daily call center operations and contribute to team goals and service quality

Qualifications

Proficient in computer use, email platforms, and navigating customer service tools

Average to above-average typing speed and accuracy

Excellent written and verbal communication skills

Prior customer service or call center experience preferred (but not required)

Pay Rate

$15.75

Schedule

Monday Friday | 9 : 30 AM 6 : 00 PM

Nexeo Benefits

Medical, Dental, Vision, Limited Life, Short-Term Disability.

Refer a Friend Bonus | Other Financial Incentives (Bonuses).

Weekly Pay | Direct Deposit | Rapid Pay Card.

Hassle-Free Job Search : A Nexeo Recruiter is always available to assist you.

Questions?

Call or Text our office today!

With 100+ jobs available, we're sure to find a job for you.

1745 W 7800 S, West Jordan, UT 84088

(P) (801) 305-1300

Nexeo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics. In addition to federal law requirements, Nexeo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Nexeo expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

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