Hospital Manager

Hospital Manager

Livewell Animal Hospital Urgent Care of Worthington is a brand-new, state-of-the-art DeNovo facility committed to delivering high-quality, compassionate urgent care for pets in the Worthington community and beyond. As part of the Livewell family and supported by Southern Veterinary Partners (SVP), our hospital is designed to fill the gap between primary care and emergency services offering convenient, same-day urgent care for pets when they need it most. Our modern facility features advanced diagnostic tools, cutting-edge technology, and a dedicated team of veterinary professionals who are passionate about providing timely and effective treatment in a calm, supportive environment. From minor injuries and illnesses to urgent but non-life-threatening conditions, we're here to ensure pets receive the care they deserve without the long waits and high costs of traditional ERs. At Livewell Animal Hospital Urgent Care of Worthington, we're more than just a clinic we're a trusted partner in the health and well-being of your pets. Whether it's after-hours care, weekend availability, or walk-in services, our goal is to bring peace of mind to pet parents when it matters most.

The Hospital Manager is responsible for all aspects of operations and people management within our fast-paced, multi-doctor veterinary hospital. The main responsibilities of the Hospital Manager center around business / P&L management, HR functions including hiring / staffing, training, performance management, and instituting / maintaining compliance with policies and procedures that ensure safe and efficient practices within the hospital environment. The primary functions of the Hospital Manager include :

• Creating and maintaining a healthy and engaged hospital culture
• Successful management of all aspects of people development from training and on boarding to continued career development of our valued teammates
• Supporting the needs of the Doctors through coaching and execution of appropriate teammate scheduling, maintaining an appropriate client schedule and coaching the team on opportunities that will improve their skills and efficiency
• Hiring and appropriate staffing of the hospital
• Partnership with clients, ensuring a positive experience for them and their pets
• Proactively addressing client concerns as they arise
• Representing the hospital in the community through participation in local events as needed
• Meeting and exceeding agreed upon business goals and objectives
• Effective P&L management including appropriate management of Cost of Goods and labor

Requirements : Previous P&L management experience which includes demonstrated success driving results and managing labor costs Experience with recruiting, interviewing and selecting high quality teammates Excellent communication skills with demonstrated success tailoring messages to various audiences Conflict management skills Experience leading a diverse work force and establishing a positive, "can do" team environment Experience leading in a customer focused veterinary practice, hospital or retail environment

Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Short Term Disability Paid Time Off (Vacation & Public Holidays) SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs Teladoc- FREE doctor access 24 / 7 Discounted Veterinary Care EAP (Employee Assistance Program) A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people! Our team's continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization's success has not gone unnoticed, landing us recognition as #19 on Newsweek's "Most Loved Workplaces" list in 2022. Additionally, we have ranked among Inc. 5000's List of "Fastest Growing Companies in America" (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).