Customer Service Representative
VirtualVocationsLubbock, Texas, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
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A company is looking for a Remote Customer Service Representative.
Key Responsibilities
Act as the initial point of contact for inquiries related to the NJ Family Care Program
Document enrollment requests, status changes, complaints, and grievances accurately
Maintain proficiency in NJ Family Care rules and provide accurate information based on program requirements
Required Qualifications
High School diploma or GED
Basic understanding of a call center environment and customer service roles
Ability to establish effective working relationships with diverse individuals
Background and drug screening required
Willingness to work full-time with flexible hours
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Customer Service Representative • Lubbock, Texas, United States
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