Tax Accounting Advisor

Intuit is seeking highly motivated individuals to join

our dynamic team as dedicated TurboTax Live Seasonal Local Service

Associates in one of our new TurboTax locations across the United

States on a seasonal basis. This unique opportunity combines tax

expertise, entrepreneurial spirit, and community engagement to help

customers navigate their tax needs. As a TurboTax Live - Seasonal

Local Service Associate, you will serve as a trusted advisor,

empowering customers to achieve positive financial outcomes while

supporting Intuit’s mission of “Powering Prosperity Around the

World.” In this role, you will work on-site from a TurboTax

location, serving customers both in-person and virtually using

Intuit TurboTax products. You will leverage your tax expertise to

provide full service tax return preparation, tax advice,

calculations, and software / product support. Your ability to

demonstrate understanding of each customer’s unique situation, and

connect with them on a personal level is critical to alleviating

the stress some may feel when tackling their taxes. Whether

assisting with simple W2 filings, navigating life events (marriage,

children, elder care), or handling more complex tax scenarios like

business income, amendments, or investments, you will serve as the

go-to expert for your clients. Additionally, you will play a key

role in growing TurboTax’s client base within the local community,

establishing long-term relationships, and driving customer loyalty.

TurboTax will provide a straightforward playbook, essential tools,

and dedicated support to facilitate your success. This role is

nonexempt and requires onsite presence at a TurboTax location in

the United States on a seasonal basis.  Provide Tax Expertise

• Give hands-on tax advice and complete preparation services for

TurboTax clients, handling simple to complex tax situations (e.g.,

personal and business income, deductions optimization, amendments).

Facilitate discovery sessions and tax reviews to uncover

deductions, minimize tax liabilities, maximize refunds, and provide

future tax planning advice. Utilize resources such as government

websites, professional tools, and team expertise to deliver

accurate tax solutions in personalized everyday language. Be a

Proactive Community Ambassador - Embody a "community ambassador"

and "business owner" mindset to cultivate a robust customer base

for TurboTax. Serve as the local face of TurboTax, actively

engaging with new prospects, nurturing leads, and converting them

into long-term clients through proactive outreach. Organize local

events, with the support of TurboTax, to create opportunities for

customer engagement. Educate and Communicate Confidently -

Enthusiastically represent TurboTax in your local community.

TurboTax Live - Seasonal Local Service Associates will confidently

take on the role of its public face with the support, guidance, and

resources provided by Intuit. This includes hosting engaging

learning events, participating in local marketing efforts, and

demystifying taxes to make them accessible and approachable. Build

Relationships - Connect with people, demonstrate understanding and

sensitivity to their financial concerns and build the long-term

trust that turns a one-time transaction into a loyal, multi-year

relationship. Deliver a Best in Class Customer Experience - Create

an exceptional customer experience, professionalism, and genuine

interest in helping clients achieve their financial goals (e.g.,

saving for retirement, college funds, weddings, or vacations). -

Interact with customers both in-person and through Intuit’s

state-of-the-art video communication tools. Address client

inquiries while helping them overcome tax-related challenges. As a

TurboTax Live - Seasonal Local Service Associate, you’ll receive

access to exceptional seasonal company benefits and resources,

including :   401(k) Savings Plan with company matching, paid

sick time, Employee Stock Purchase Plan, E&O Insurance provided

by Intuit, Employee Assistance Program discounts on Intuit products

including a free copy of TurboTax Live, ongoing collaboration

opportunities with TurboTax’s network of growth-minded

professionals and marketing support. Have an active Preparer Tax

Identification Number (PTIN) as required by law to file taxes.

Minimum of 2 years of paid experience filing 30 or more federal and

state individual 1040 tax returns per tax season using professional

tax preparation software. Interest in building a local and online

social presence as a TurboTax Associate, creating accessible

tax-related content and resources for your community in accordance

with Intuit’s policies Bilingual (English / Spanish) communication

skills are a plus Experience in holistic tax advisory services

beyond tax filing Passionate about empowering customers and helping

them overcome the complexities of taxation. Passionate about your

local community and excited to work with Intuit to engage with and

build Intuit’s presence in your local community (e.g., speaking at

events, building a local and online social presence, creating

content such as tax tips and educational videos). Entrepreneurial

and self-driven with a business ownership mindset to grow your

customer portfolio. Exceptional customer service skills, high

empathy, and a friendly, professional demeanor. Excited to be

showcased as a TurboTax Live - Seasonal Local Service Associate in

local and national marketing efforts. Proficient with technology,

including tax preparation software and CRM / sales tools. Intuit

provides a competitive compensation package with a strong pay for

performance rewards approach. This position will be eligible for a

cash bonus, equity rewards and benefits, in accordance with our

applicable plans and programs (see more about our compensation and

benefits at Intuit® : Careers | Benefits ). To drive ongoing pay

equity for employees, Intuit conducts regular comparisons across

categories of ethnicity and gender.