Description
At ScionHealth , we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
- The Clinic Coordinator oversees the operational, administrative, and / or financial activities of an assigned medical clinic or physician practice. This role serves as a key liaison among providers, staff, and other departments to ensure high-quality service delivery, efficient workflow, and regulatory compliance. Responsibilities may include supervising clinic staff, managing revenue cycle processes, supporting patient care coordination, and maintaining accurate records and communications.
Essential Functions
Clinical & Operational Coordination
Coordinates daily activities in the clinic to ensure effective patient flow, staffing, and customer serviceAssists physicians and clinicians in supporting patient care deliveryMaintains clinic schedules, manages administrative documentation, and ensures adherence to regulatory standardsSupports or provides direct patient care within the scope of licensure (if applicable)Maintains a safe, respectful, and professional clinical environment aligned with organizational valuesRevenue Cycle & Administrative Support
Oversees front-end revenue cycle functions, including demographic and insurance entry, eligibility verification, and TOS collectionsAssists with claims resolution, payment posting, denial management, and appeals processesPerforms reconciliation of payments, deposits, and billing reports; addresses returned mail and patient inquiriesProvides training and feedback to clinic staff on billing and compliance processesSupports enrollment and credentialing updates for providers and communicates with stakeholders accordinglyOther Responsibilities
Participates in performance improvement initiatives and auditsMaintains confidentiality of patient and financial records in compliance with HIPAACollaborates with external billing teams and internal departments to align workflowsPerforms other duties or special projects as assignedKnowledge / Skills / Abilities / Experience
Strong interpersonal, organizational, and communication skillsProficiency in Microsoft Office, EHR, and PM systemsKnowledge of front-end and back-end billing processesAbility to multitask and work effectively in a fast-paced clinic settingFamiliarity with HIPAA, insurance verification, and healthcare compliance standardsFrequent sitting, typing, and use of computer systemsOccasional bending, stooping, liftingRare exposure to biohazards or patient contact depending on clinic typeClinic or office-based settingMay involve coordination with multiple departments or offsite providersQualifications
Education
High School Diploma or GED (Required)Associate degree or healthcare / business coursework (Preferred)Licenses / Certifications
Certified Professional Coder (CPC) (Preferred)Experience
Minimum 1 year of experience in a medical practice or clinic (Required)5 years of experience in medical billing and revenue cycle for physician practices (Preferred)Previous supervisory or training experience (Preferred)