Director of HVAC Operations

Job Description

Job Description

DIRECTOR - HVAC OPERATIONS

Operational Leadership

• Directly oversee Service, Installation, Purchasing, and Warehouse operations.
• Leverage Davisware to drive scheduling, job costing, and KPI tracking.
• Monitor key metrics like service revenue, job profitability, maintenance contract performance, inventory turns, backlog, and customer satisfaction.
• Partner with department managers to solve workflow bottlenecks and strengthen interdepartmental communication.
• Ensure compliance with safety standards, building codes, licensing, and OSHA guidelines.

Strategic & Financial Management

Collaborate with the President and GM on budgets, targets, and performance goals.

Drive continuous improvement across departments to boost efficiency and profitability.

Support margin improvement and oversee pricing strategies and proposals.

Review departmental P&Ls, variances, and dashboards to keep the business on track.

People & Culture

Lead and mentor a team of 4 department managers focused on building accountability and high performance.

Support HR in recruiting, onboarding, and retention strategies.

Champion training, certification, and leadership development opportunities.

Foster a family-oriented, respectful, and safety-first culture.

Customer & Vendor Relations

Deliver outstanding customer service and resolve escalated issues with urgency.

Build strong relationships with clients, contractors, and vendors.

Represent Burkholder’s at industry and community events.

Negotiate vendor agreements and partnerships to support business needs.

Requirements for this role :

7+ years of leadership experience in HVAC, mechanical contracting, or related fields.

Proven success managing operations, budgets, and multi-department teams.

Strong P&L and financial acumen.

Experience with ERP / CRM systems (Davisware or similar).

Excellent communication, leadership, and problem-solving skills.

Preferred :

Bachelor’s degree in business, Mechanical Engineering, Construction Management, or related field.

Experience scaling service / maintenance operations.

Familiarity with EOS / Traction or other business operating systems.

Professional certifications (NATE, PMP, Lean Six Sigma, etc.).

Competitive compensation & benefits package :

Competitive salary ($150 - 200K) with performance-based bonus opportunities.

Comprehensive health, dental, vision, disability, and life insurance.

401(k) with company match.

Paid time off and holidays.

Company vehicle allowance.

Ongoing professional development and training support.

Job Type : Full-time

Pay : $150,000.00 - $200,000.00 per year

Work Location : In person

Benefits :

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance