Manager-in-Training / Hospitality Expert

Job Description

Job Description

Hospitality Expert - Leader of Fun and Service

Are you ready to lead with passion and drive exceptional guest experiences? As a Hospitality Expert at Team Primo’s Ben & Jerry’s, you'll manage full-time shifts, embodying our commitment to fun, love, equity, and superior ice cream. This role is designed for those who aspire to advance their career paths, potentially growing into roles such as Catering Experts or Social Media & PR Managers.

Hospitality Experts are the backbone of our daily operations, both in-store and at various events. You'll lead by example, demonstrating world-class customer service and engaging directly with our team to ensure operational excellence. This position offers the chance to grow personally and professionally while making a significant impact on our community.

Join us at Team Primo’s Ben & Jerry’s, where we not only serve delicious ice cream but also create joyful community spaces. Established in 2008 by lifelong friends, our mission is to spread peace, love, and joy through our actions and interactions. If you're a dynamic leader who thrives in a vibrant, community-focused environment, we want you on our team.

Are you prepared to be a role model of fun and leadership? Apply today to become a Hospitality Expert. We're looking for individuals who are passionate about service, ready to lead, and eager to help our communities thrive.

Position Overview :

Highlights : Leadership and Development, Community Engagement, Operational Management

Job Type : Full-Time Hospitality Expert

Work Hours : Open availability required

Base Pay : Competitive Hourly wage, Tips and performance compensation

Benefits : Health insurance, 401k with company match, one free large item after each shift, complimentary birthday cake during your birthday month

Required Experience :

Demonstrated leadership in customer service or hospitality settings.

Strong communication skills and ability to coach and inspire a team.

Commitment to community involvement and upholding high standards of service.