Hydronic Service Technician

Job Description

Job Description

Description :

The Fulton Companies is a private multi-national group of companies headquartered in beautiful Pulaski, NY, USA. Our founder, Lewis Palm, was a pioneer in the engineering of steam boilers and associated equipment for the laundry and dry-cleaning markets, he invented the first Vertical Tubeless Boiler in 1949. With our expansion of products and knowledge throughout the years, we are well known in many applications of your daily life including but not limited to, food processing, pharmaceutical, education, gas processing, laundry, dry cleaning, healthcare, and government / military.

Fulton researches, engineers, manufactures, sells, and services complex thermal fluid, steam, and hydronic equipment along with engineered systems for a wide range of commercial and industrial applications. We strive for energy efficiencies, global impact, and environmental responsibility. Fulton has served as an industry leader of emerging heat transfer technologies for more than 75 years!

Our culture thrives on the HEART values of the company and puts pride in our people. We encourage continued training and learning to grow you and your career with Fulton.

HEART :

Honesty and Integrity

Effective and Results Oriented

Always customer focused

Respectful and considerate

Team Player

Benefits : At Fulton we value our employees and therefore offer competitive compensation , retirement plan, health insurance, dental insurance, vision insurance, voluntary disability insurance, voluntary life insurance, employee assistance program, vacation time, paid holidays, profit share bonus.

Fulton is committed to a diverse and inclusive workplace. Fulton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Requirements :

Pay : $75k - $100k The pay range considers a wide range of factors that are considered in making compensation decisions including, but not limited to skills; experience and training; licensure and certifications; and other business and organizational needs.

OVERALL RESPONSIBILITY :

The Service Technician is responsible to provide excellent field support for starting up, commissioning, troubleshooting and maintaining Fulton equipment and systems. This position is also responsible to provide technical support and training to customers, service team members and Fulton employees both on site and as well as at the factory. The Service Technician is responsible to provide all support and services in a manner that is aligned with the Fulton Operating Philosophy and Values.

ACCOUNTABILITIES :

1) Service work- Perform technical service work in the field in a safe, efficient, capable manner that meets or exceeds customer expectations.

2) Training – Provide internal and external trainings for customers, their operators and technicians.

3) Preparedness – Perform the necessary work to properly prepare for field jobs including review of NB files, previous service reports, site readiness and more.

4) Documentation – Complete all required documentation and communication associated with the service work and continuous improve quality efforts.

5) Off Road – Efficiently perform value added functions when not traveling in the areas of manufacturing, technical phone support, quality and continuous improvements efforts.

QUALIFICATIONS (Education, Certifications and Required Experience) :

1) High School Diploma or GED

2) High mechanical and electrical aptitude.

3) Ability to work independently in the field

4) Valid driver's license with no major or frequent traffic violations

5) Willingness and commitment to travel minimum of 150 days per year

DEMONSTRATED CRITICAL COMPETENCIES :

1) Communication – Ability to ensure information is passed on to others who should be kept informed. Ability to express oneself clearly in conversation and interaction with others.

2) Building Collaborative Relationships – The ability to develop, maintain and strengthen partnerships with others inside and outside the organization who can provide information, assistance and support.

3) Analytical Thinking – The ability to tackle a problem by using logical, systematic, sequential approach.

4) Technical Expertise – The ability to demonstrate depth of knowledge and skill in a technical area.

5) Thoroughness – Ensuring work and information is complete and accurate; following up with others to ensure that agreements and commitments have been fulfilled.

6) Personal Credibility – Demonstrated concern that one be perceived as responsible, reliable and trustworthy.

PHYSICAL REQUIREMENTS :

• Heavy Work – Must be able to exert up to 100 pounds occasionally and 50 pounds frequently. Frequent standing and walking.
• Bending / Stooping – Bending body downward and forward by bending spine at the waist. Full motion of the body, lower extremities and back muscles.
• Ability to run a sand rammer for extended periods of time.
• Respirator - Must be able to use a respirator and may be exposed to dust and fumes.
• Travel – Work requires travel by car or airplane and includes extended periods of sitting. National travel will be required.