Branch Support Specialist

REXELEaston, MD, US

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Job Description

Company Description

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

Job Description

We are looking for a Branch Support Specialist to join our Rexel team in Easton, MD!

Summary :

The Branch Support Specialist is responsible for assisting Branch and Area Managers in maintaining the function and growth goals of all branches throughout an assigned territory. Will perform the duties of various positions such as Inside Sales, Driver, Warehouse, and Assistant Management. Will act as a leader in those positions with the skills and authority to make decisions in absence of Branch and Area management.

What You'll Do :

Work with Branch Managers to drive profitability by utilizing company digital tools to maximize all aspects of branch performance
Set an example and culture of superior customer service through dealing effectively with daily customer service requests. Establish and maintain a relationship with key customers
Perform all job functions within a branch when required including but not limited to sales, vendor quotations, maintaining branch equipment and vehicles, driving, material handling, order processing
Greet and assist call-in and walk-in customers with the selection and delivery of products and services, processing orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate
Assist in timely account reconciliation through completion of PVR, bad debt, and other post sale duties
Participate in facility and inventory control and maintenance and advise Branch Manager of problems to ensure customer demand is met
Conduct / oversee inventory control procedures and warehouse housekeeping practices
Implement branch security and safety standards by conducting facility and asset inspections and taking corrective actions to support controls
May be required to complete customer deliveries through maintained routes or urgent requirements
Other duties as assigned

Qualifications

Valid Driver’s License

High School or GED - Required

Bachelor's Degree or Equivalent - Preferred

Sales and service oriented, self-motivated, dependable, possess excellent leadership, and customer service skills

Strong communication and presentation skills with ability to share information

Strong negotiation and interpersonal skills

Experience with Microsoft Office and ERP system such as Solar Eclipse

Knowledge of electrical products and Rockwell Automation is a plus

Knowledge of the assigned territory is a plus

Additional Information

Disclaimer :

“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO / Disabled / Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”

Physical Demands :

Sit : Must be able to remain in a stationary position - Frequently – 21% to 50%

Walk : Must be able to move about inside / outside office or work location - Frequently – 21% to 50%

Use hands to finger, handle, or feel : Operates a computer and other office machinery - Constantly – at least 51%

Stoop, kneel, crouch, or crawl : Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab / under desks / in server closet - Frequently – 21% to 50%

Climb or balance : Must be able to ascend / descend on a ladder, forklift, pallet jack, or other warehouse equipment - Frequently – 21% to 50%

Talk, hear, taste, smell : Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%

Weight and Force Demands :

Up to 10 pounds - Constantly – at least 51%

Up to 25 pounds - Frequently – 21% to 50%

Up to 50 pounds - Occasionally – up to 20%

Working Environment :

Exposed to unpleasant or disagreeable physical environment such as high noise level and / or exposure to heat and cold - None

Exposed to electrical hazards; risk of electrical shock - None

Handles or works with potentially dangerous equipment - Occasionally – up to 20%

Travels to offsite locations - Occasionally – up to 20%

For the state of Maryland only, the salary range is 60K-65k plus commission, depending upon qualifications, experience and other considerations permitted by law.

#CATW

Our Benefits Include :

Medical, Dental, and Vision Insurance

Life Insurance

Short-Term and Long-Term Disability Insurance

401K with Employer Match

Paid vacation and sick time

Paid company holidays plus flexible personal days per year

Tuition Reimbursement

Health & Wellness Programs

Flexible Spending Accounts

HSA Accounts

Commuter Transit Benefits

Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.

Employee Discount Programs

Professional Training & Development Programs

Career Advancement Opportunities – We like to promote from within

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO / Disabled / Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

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Branch Support Specialist • Easton, MD, US