Overview
Macy's is more than just a store. We're a story. A story about innovations and traditions, inspiring stores and irresistible products, and memorable moments for customers and colleagues. Those stories make Macy's a special place to work.
Job Overview
As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors, building trust, meeting sales targets, and inspiring loyalty.
This role goes beyond being a cashier. The customer is at the heart of everything we do—every day, all day. If you’re passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit. You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome from the moment they walk in.
How our Selling Colleagues spend their day...
Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions.
On the floor, they focus on the customer—offering a warm welcome, making eye contact, and creating friendly, personal conversations to build customer relationships and encourage return visits.
Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves.
They Finish Strong by sharing Loyalty program benefits, ensuring customers have all they need, and ending with a sincere thank-you.
We believe service starts with each other—supporting one another with honesty, care, and collaboration to better serve customers and communities.
Excellence is a journey—we strive to improve daily, take pride in our work, achieve sales goals, and learn from each other to deliver store results.
Note : this description includes typical scheduling expectations; actual hours vary by business needs.
Who You Are
Essential Physical Requirements You Will Perform
What We Can Offer You
Join a team where work is rewarding and fun. We offer a dynamic, inclusive environment with competitive pay and benefits, comprehensive health and wellness coverage, and a 401(k) match. Benefit from paid time off and holidays, ongoing learning and leadership development, and opportunities to participate in Colleague Resource Groups and volunteer activities.
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy’s. Whether helping a customer find the perfect gift, improving operations, enhancing online experiences, buying in-style merchandise, or contributing to Macy’s Thanksgiving Day Parade, we offer unique opportunities to be part of memorable moments in people’s lives.
Join us and help write the next chapter in our story—Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend the job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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Seasonal Retail Sales Associate • Chandler, AZ, United States