Merchandiser / Order Writer Specialist

Merchandiser / Order Writer Specialist

The Merchandiser / Order Writer Specialist is responsible for enhancing the customer experience by providing in-store support to national accounts during peak periods. The role will assess changing deli conditions throughout the day and tailor support to address store needs in real-time. The Premium Advantage Specialist will be in-store during peak customer traffic periods including weekends and weekdays until 7 pm.

Essential Functions

• Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day and adjusting focus to meet changing needs.
• Actively engage with the deli customers through timely and sincere acknowledgment, proactive companion selling, and product.
• Develop Brand loyalty and grow Brand usage by providing recipe ideas to deli customers.
• Build rapport with deli customers to create and maintain loyal fans of Boar's Head Brand products.
• Host a variety of in-store sampling and product pairing events focusing on product presentation.
• Build awareness of Boar's Head Brand premium delicatessen products by engaging consumers through product sampling.
• Actively promote Boar's Head Brand products by educating consumers on flavor, nutritional information, quality, and complimentary products.
• Possess a positive, energetic, and serving attitude.
• Provide behind-the-counter training to deli employees with a focus on exceptional customer service, product knowledge, product pairings, slicing techniques, etc.
• Create a selling culture within the deli, mentor deli associates to become passionate about providing exceptional customer service.
• Set service case, ensuring the full product line is displayed in an appetizing manner.
• Maintain retail product presentations; ensure displays are fully stocked, clean, and visually pleasing, and each item is priced.
• Update merchandising and marketing materials as required.
• Complete additional activities or special projects as assigned.

Minimum Requirements

Locations : Concord, NC, Denver, NC, Hickory, NC, Huntersville, NC, Mooresville, NC, Prosperity, NC, Sherrills Ford, NC, Statesville, NC, Troutman, NC

Time Type : Full time

Department : Cardinal Deli Provisions