Service Manager

Job Description

Job Description

Position : Service Manager for Two Addison Place – Pooler, GA

Role Overview

As a Service Manager for this community, you will help provide leadership for 326 apartment homes. You are the go-to person for all things service related, which involves coaching, scheduling, ordering, making decisions and meeting deadlines.

Competitive pay + $750 / month rent discount for live-on (if desired) + bonuses + medical / dental / vision / 401Kmatch + paid training + fun events

Most Important Responsibilities

• Demonstrate leadership qualities and be willing to take ownership of all tasks related to maintenance and curb appeal.
• Periodically inspects work performed by Service Team Members.
• Oversee the make-ready process to prepare vacant apartments for move-ins.
• Maintains inventory of maintenance materials and supplies.
• Completes monthly preventive maintenance.
• Take initiative to solve problems and manage expenses, supporting expense control programs.
• Connect with the team daily to review scheduled tasks, service requests, make ready board and turn schedule.
• Identify future budget needs including larger capital projects.
• Ability to independently troubleshoot maintenance concerns, seek contractor assistance only when necessary and communicate action plan to your team and the residents.
• Work closely with the Community Manager to communicate the mechanical / technical aspects of the community and make good decisions.
• Strong attention to detail and follow-up to ensure quality of final work product.
• Share your knowledge with the team to promote teambuilding.

Most Important Qualifications

Founded in 1965, we own and operate all of our assets and invest in the long-term value. Certified as a Top Workplace Nationally for the past several years in a row and Top Management Company Nationwide.