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Solutions Architect

Solutions Architect

RepriseOmaha, NE, United States
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Overview

About Reprise

Reprise is changing the way every company sells software. For decades, every sales team and every marketing team has struggled to show their software. Our founders started Reprise as the world’s first demo platform for software. Today we support the world’s largest companies, with tens of thousands of sales and marketing professionals demoing their product every day through Reprise. We are the platform that enterprise business teams trust to get their jobs done. The need for Reprise is increasing as AI, integrations, and large amounts of data become core to all software and yet are prohibitive to demo. We enable AI-enabled demos with perfect data and control. We lead the “demo platform” category started in 2020, backed by investors ICONIQ Growth, Bain Capital Ventures, Accomplice VC, and Glasswing Ventures. We value smarts, diversity, and drive, and we consider candidates who do not meet all listed requirements.

The Role

The Solutions Architect builds confidence and accelerates time-to-value by delivering seamless technical engagements throughout the customer journey, from initial Proof of Concept to full implementation. In this role, you will report directly to the Director of Professional Services. You will work closely with Solutions Engineers, Customer Support experts, Customer Success Managers, Product, Engineering, and other teams to ensure the delivery of the highest quality go-to-market demo assets.

Responsibilities

  • Deliver custom demo environments and POC builds that inspire and validate prospects’ technical requirements.
  • Navigate Authentication and other complexities related to capturing and rendering Reprise Customers’ web applications.
  • Help develop AI product solutions and other automations that enable us to increase velocity.
  • Communicate customer requirements and feedback into actionable product roadmap items.
  • Establish and maintain a demo asset library and shared resources for cross-team enablement.
  • Draft and share detailed technical statements of work and activity reports with customers, product, and leadership, highlighting outcomes, learnings, and blockers.

Required Skills

  • Experience - 2-5+ years of demonstrated success in a relevant technical role.

    • Technical Acumen

  • Strong web development skills (HTML, CSS, Javascript, web requests).
  • Ability to investigate, diagnose, and resolve issues in running web applications, including browser and network behaviors, web request / response cycles, headers, cookies, authentication mechanisms (e.g., OAuth, JWT), browser storage, and frontend / backend interaction patterns.
  • Proficiency in using browser developer tools (Chrome DevTools or equivalent).
  • Education and Training Skills - Ability to teach complex concepts simply and concisely, tailoring messages to the audience, and instilling confidence while providing direction.
  • Adaptability - Ability to adapt to new and dynamic environments—we are a startup.
  • Continuous Improvement Mindset - Things are constantly changing, and the goal is to change for the better. If something is not working, fix it. If it can’t be fixed, tell someone who can.
  • Understanding of our target customer - We sell to sales and marketing teams at enterprise software companies. Empathy for these teams and a strong grasp of our value proposition are essential.
  • Bias for action - When faced with a challenge, the instinct is to act rather than analyze until uncertainty is removed.

    • Benefits

  • A competitive salary for the market
  • Flexible vacation policy and three day weekends each month
  • Health, Vision, Dental Insurance Options, FSA / HSA Options
  • Parental leave
  • 401(k)
  • Long and short term disability
  • Fully remote company with employees spread across the United States
  • WeWork All Access membership
  • Joining an experienced, multiple-previous-startups crew

    • At Reprise we believe that startups have the responsibility to progress equity in the workplace and beyond. We are committed to building a diverse and inclusive work environment. Every candidate seeking to join Reprise is provided an equal opportunity for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, citizenship, disability, gender identity, or Veteran status.

    Seniority level

    Mid-Senior level

    Employment type

    Full-time

    Job function

    Engineering and Information Technology

    Industries

    Software Development

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    Solution Architect • Omaha, NE, United States