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Patient Access Representative
Patient Access RepresentativeInsight Global • Beverly Hills, CA, United States
Patient Access Representative

Patient Access Representative

Insight Global • Beverly Hills, CA, United States
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An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to : answering phones, triaging patients, providing directions / parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals / follow up care.

This is a contract to hire position, where you will be eligible for conversion with the client around 6-12 months. This role can pay up to $24 / hour. The first 3 months of the role are ONSITE for mandatory training. During month 3 you will be assed and transitioned to a fully REMOTE employee. The shifts will be anytime from 7am-7pm.

Required Skills & Experience :

  • HS Diploma
  • 2+ years healthcare call center experience OR front desk experience at doctor’s office with multiple physicians
  • Proficient in EHR / EMR software
  • 2+ years experience scheduling patient appointments for multiple physicians
  • 40+ WPM typing speed

Nice to Have Skills & Experience :

  • Proficient in Epic software
  • Experience verifying insurances
  • Basic experience with Excel and standard workbooks
  • Experience with Genesis phone system
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    Patient Representative • Beverly Hills, CA, United States

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