Airline Customer Service Senior Supervisor in EWR Airport Newark, NJ

Airline Customer Service Senior Supervisor In EWR Airport

Hallmark Aviation is seeking a professional Airline Senior Supervisor. The Senior Supervisor leads the airline operational and administrative processes while coordinating with the airline client / station manager to meet high quality standards.

Requirements and skills needed :

• Proven leadership abilities and organizational skills
• Excellent interpersonal, coaching and counseling skills
• Understanding that staff development is a leader's responsibility
• Self-driven focus on customer and client satisfaction
• Ability to excel under pressure of meeting extreme deadlines
• Ability to communicate effectively, both verbally and in writing
• Experienced in planning a roster and monitoring work schedules
• Able to solve daily problems and make quick decisions within the operation
• 5 yrs airline experience preferred : Minimum 4 yrs airline supervisor experience preferred
• Flexible and able to promote positive attitudes from subordinates
• Computer software (Word & Excel), typing, and ticketing experience
• Able to work varied hours

Specific duties include :

Essential Requirements :

Valid US work authorization

Professional demeanor and exceptional presentation

Flexible schedule & availability

Background Check, fingerprinting required

Drug screen required on day of hire