Customer Success Associate

A company is looking for a Customer Success Associate.

Key Responsibilities

Manage case requests and order needs for a US sales region

Process sales orders and handle customer inquiries regarding purchase order issues

Provide order management analytics and monitor shipment deadlines

Required Qualifications

Bachelor's degree preferred or equivalent experience

1 - 3 years of customer success experience, preferably in healthcare or medical devices

Experience with Salesforce or similar platforms

Familiarity with ERP systems such as Oracle, SAP, or QAD

Ability to work in a fast-paced environment managing multiple priorities