Rockstar is recruiting for a fast-growing technology company that is innovating at the intersection of logistics, payments, and appointments. Our client is dedicated to creating seamless solutions for customers in the logistics industry. The team is composed of talented, driven, and passionate professionals who are shaping the future of logistics through cutting-edge SaaS solutions.
At this company, innovation is at the core of everything they do, focusing on logistics, payments, and appointments to deliver seamless solutions for their customers. The successful candidate will have the opportunity to work with leading customers in the logistics industry, collaborate with a talented and passionate team, and help shape the future of logistics.
If this sounds like a great mutual fit, interested candidates are encouraged to apply.
About the Role
- This role is based in Atlanta, and significant in-person time will be spent with customers, stakeholders, and prospects around the Atlanta area.
- The role involves developing a deep understanding of customer needs, effectively communicating the value of SaaS solutions, and building long-term relationships with customers.
- The Account Executive will work closely with the Vice President of Sales, Director of National Accounts, Marketing, and Product teams to achieve targets and contribute to the company’s success.
What You’ll Do
Drive growth by identifying, pursuing, and closing opportunities with current and prospective customers within the assigned territory (core of Atlanta and surrounding areas).Manage the entire customer journey from lead generation to onboarding (and beyond), ensuring accurate and up-to-date tracking of all activities and opportunities in the CRM (Salesforce) system.Build and maintain strong, long-lasting relationships with key decision-makers and stakeholders at prospective and existing customers.Act as a trusted advisor, providing insights and recommendations to help customers achieve their business objectives using product solutions.Ensure a smooth handoff to the customer success team for onboarding, implementation, and long-term customer success.Hold regular monthly customer business reviews using data and deep expertise to improve customer experience.Qualifications
Proven track record of driving large-scale growth with 3PLs, freight forwarders, NVOCC, Ocean Liners, Airlines, GHAs, and logistics providers. Deep regional knowledge of local airports, seaports, local leaders, and influencers.Experience in logistics and / or supply chain technology, TMS, SaaS, and / or FinTech.Intense obsession with customer experience and proven ability to drive value-based growth while also helping shape the internal roadmap through deep customer insights.Strong use of CRM (ideally Salesforce) and data analytics tools to make data-driven decisions for customers and the organization.(CID 2372)