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Lead, First Line Technology Issue Management

Lead, First Line Technology Issue Management

S&P Global, Inc.New York, NY, US
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About the Role :

Grade Level (for internal use) : 11

The Team : Digital Solutions (DS) is an enterprise-shared technology service enabling people, functions, and divisions. We drive S&P Global to Power the Markets of the Future by working as trusted partners delivering secure, scalable, resilient, and innovative services and solutions that enable seamless experiences for our people and customers.

Responsibilities and Impact :

This role reports to the Head of Technology Risk and Governance in the Global Digital Technology Organization. The Head of Technology Risk and Governance drives the Digital Solutions technology risk and governance strategy, partnering with the second line of defense in Information Security, Digital Technology Services, and Corporate Platforms, as well as with Enterprise Risk and Compliance and Audit.

  • Lead efforts in defining and documenting a comprehensive Issue Management Process document / methodology
  • Lead efforts to centralize control gaps / issues in GRC tool
  • Lead efforts in logging, tracking, monitoring, and remediation of control gaps / issues
  • Coordinate with key stakeholders to ensure the issues are clearly articulated, mapped to the appropriate risk category, and mitigating controls are identified through proper risk assessment
  • Lead efforts in periodic reporting of issues to senior Management
  • Conduct data analysis to demonstrate trends of progress made in issue remediation by various technology processes
  • Conduct meetings to discuss issues and the risk remediation plan
  • Lead efforts in risk exception and risk acceptance process
  • Monitor risk acceptance scenarios and bring them to the appropriate committees for reporting
  • Prepare PowerPoint presentations to provide a comprehensive and holistic issue management process

Compensation / Benefits Information (US Applicants Only) :

S&P Global states that the anticipated base salary range for this position is $100,000 - $145,000. The final base salary for this role will be based on the individual's geographic location, experience level, skill set, training, licenses, and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&G Global benefits. For more information on the benefits that we provide to our employees, please click here.

What We're Looking For :

Basic Required Qualifications :

  • Bachelor's Degree in a relevant field such as Engineering, Business, or Information Technology.
  • 6+ years of experience in technology risk management and internal controls implementation, including both building and operating a function.
  • Proven ability to convey complex risk topics to varied audiences, including executive leadership and technical teams.
  • Successful track record in a global environment, with strong relationship-building and communication skills.
  • Exceptional analytical skills and problem-solving abilities, with experience in high-pressure environments.
  • Must be able to travel to the New York City Office as needed regularly.
  • Additional Preferred Qualifications :

  • 5+ years of experience in a large global organization
  • Master of Business Administration or equivalent advanced degree
  • Right to Work Requirements : This role is limited to persons with the indefinite right to work in the United States.

    What's In It For You?

    Our Purpose :

    Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

    Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

    Our People :

    We are more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

    From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

    Our Values :

    Integrity, Discovery, Partnership

    At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

    Benefits :

    We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.

    Our benefits include :

  • Health & Wellness : Health care coverage designed for the mind and body.
  • Flexible Downtime : Generous time off helps keep you energized for your time on.
  • Continuous Learning : Access a wealth of resources to grow your career and learn valuable new skills.
  • Invest in Your Future : Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
  • Family Friendly Perks : It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
  • Beyond the Basics : From retail discounts to referral incentive awards—small perks can make a big difference.
  • For more information on benefits by country visit : https : / / spgbenefits.com / benefit-summaries

    Global Hiring and Opportunity at S&P Global :

    At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

    Recruitment Fraud Alert :

    If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, or for pre-employment training or equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

    Equal Opportunity Employer. S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

    If you need an accommodation during the application process due to a disability, please send an email to : EEO.Compliance@spglobal.com

    US Candidates Only : The EEO is the Law Poster : http : / / www.dol.gov / ofccp / regs / compliance / posters / pdf / eeopost.pdf

    Pay Transparency Nondiscrimination Provision : https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay-transp_English_formattedESQA508c.pdf

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