Automotive Service Advisor

Overview

Join our dynamic team at Carmotive in Houston, TX as an Automotive Service Advisor! We are looking for an enthusiastic individual who is passionate about providing exceptional customer service and has a keen interest in the automotive industry. As a vital link between our customers and our skilled technicians, you'll play a crucial role in ensuring that our clients receive the best care for their vehicles. If you're ready to take the next step in your career and thrive in a fast-paced environment, we want to hear from you!

Responsibilities

• Greet customers warmly and assess their automotive service needs.
• Provide accurate estimates for repairs and services, ensuring transparency in pricing.
• Communicate effectively with technicians to relay customer concerns and service requirements.
• Schedule appointments and manage the service department's workflow efficiently.
• Follow up with customers post-service to ensure satisfaction and address any questions.
• Maintain a clean and organized service area, promoting a professional environment.
• Stay updated on product knowledge and industry trends to provide informed recommendations.
• Handle customer complaints and resolve issues in a timely and professional manner.

Qualifications

Benefits

Schedule

You should be proficient in :