Talent.com
Emerging Store Manager

Emerging Store Manager

WalgreensNaperville, IL, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Emerging Store Manager

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.

Customer Experience

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
  • Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
  • Accountable for improving on overall customer service metrics.

Operations

  • Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening / closing / changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
  • Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
  • Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
  • Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
  • Supervises front end and pharmacy inventory, completing resets / revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains / coaches team members to follow inventory standard operating procedures.
  • Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
  • Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
  • Ensures team members have a working knowledge of all computer and technology systems and software.
  • Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
  • Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
  • Completes special assignments and other tasks as assigned.

    • Full Store Operation Business Performance Management

  • Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
  • Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
  • Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.

    • People & Performance Management

  • Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
  • Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
  • Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
  • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
  • Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

    • Training & Personal Development

  • Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
  • Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
  • Obtains and maintains valid pharmacy technician license as required by state.

    • Communications

  • Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
  • Assists Store Manager in planning and communicating the company and store strategy.

    • External Basic Qualifications

  • Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma / GED and two years of experience in a supervisory position (does not require experience with direct reports).
  • Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
  • Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
  • Willingness to work flexible schedule including extended days, evenings, and weekend hours.
  • Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
  • Ability to transfer to other Walgreens retail assets located within the same hiring Area.

    • Preferred Qualifications

  • Bachelor's Degree.
  • Internal candidates : Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
  • External candidates : Business majors. Prior retail or food industry experience.

    • We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability / veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

    This role will remain open until filled.

    To review benefits, please visit jobs.walgreens.com / benefits .

    Employment Type : Full-time

    Job Function : Retail

    Campus Req? : No

    District : 470-WESTMONT IL

    Common Location : 63 W 87TH ST,NAPERVILLE,IL,60565-02200-02335-S

    Full District Office Address : 1 E OGDEN AVE,WESTMONT,IL,60559

    serp_jobs.job_alerts.create_a_job

    Emerging Store Manager • Naperville, IL, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Store Manager- BluFox Mobile Elkhart

    Store Manager- BluFox Mobile Elkhart

    Blufox MobileChicago, IL, US
    serp_jobs.job_card.full_time
    Job Listing : Xfinity Retail Store Manager.Company Overview : Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers.Wit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Department Manager Jewelry

    Department Manager Jewelry

    Jared JewelersAurora, IL, US
    serp_jobs.job_card.full_time
    We have many opportunities available on our other career site pages.Click here to link to our careers page!.At Jared, we know that jewelry is more than a ring or pendant no matter how sparkling and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Department Manager Jewelry (Aurora)

    Department Manager Jewelry (Aurora)

    Jared JewelersAurora, IL, US
    serp_jobs.job_card.part_time
    We have many opportunities available on our other career site pages.At Jared, we know that jewelry is more than a ring or pendant no matter how sparkling and brilliant. Which is why we empower every...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Assistant Store Manager

    Assistant Store Manager

    Community Choice Financial Family of BrandsHammond, IN, United States
    serp_jobs.job_card.full_time
    As an Assistant Store Manager (ASM), youll support our customers through real financial needs while gaining hands-on experience running a store. Youll develop your leadership skills in real-time by ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Manager

    Store Manager

    RowanChicago, IL, US
    serp_jobs.job_card.full_time
    The Studio Manager oversees the daily operations of our ear piercing studio, ensuring the highest level of customer service, and maintaining a clean, safe, and welcoming environment.The ideal Studi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Co-Store Manager

    Retail Co-Store Manager

    Ollie's Bargain OutletHomewood, IL, US
    serp_jobs.job_card.full_time
    Job Category : Store Operations.Pay or shift range : $50,000 to $55,000 USD.The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Manager

    Store Manager

    ComotoBolingbrook, IL, US
    serp_jobs.job_card.full_time
    Average Total Pay : $22 - $28+ per hour (consisting of an hourly base pay + uncapped tiered commission structure, based on meeting your sales goal, plus bonus potential earnings based on overall sto...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Store Assistant

    Store Assistant

    Circle KBourbonnais, IL, US
    serp_jobs.job_card.full_time
    We want you to join our team as an Assistant Manager.If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management look no further.As an assistan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    G1467 - Store Manager-ANN - Exempt

    G1467 - Store Manager-ANN - Exempt

    KnitWell GroupSkokie, IL, US
    serp_jobs.job_card.full_time
    LOFT creates modern, feminine, versatile clothing for women with one common style goal : to look and feel confident wherever the day takes them. We empower women to find their authentic self-expressi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Emerging Store Manager

    Emerging Store Manager

    WalgreensWestmont, IL, US
    serp_jobs.job_card.full_time
    Supervises customer service associates and designated hitters.Responsible for managing the front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Sto...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    End Market Manager

    End Market Manager

    HansenWillowbrook, IL, US
    serp_jobs.job_card.full_time
    Hansen is targeting a technical sales leader who will focus on the food & beverage end market and specific customers to commercialize existing and new innovative products.The individual shall be in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Manager BluFox Mobile- Burbank

    Store Manager BluFox Mobile- Burbank

    Blufox MobileBedford Park, IL, US
    serp_jobs.job_card.full_time
    Company Overview : Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Quick Earnings : Earn At Least $2555 For Your First 203 Trips, Guaranteed.

    Quick Earnings : Earn At Least $2555 For Your First 203 Trips, Guaranteed.

    UberMorris, IL, United States
    serp_jobs.job_card.full_time +1
    Earn at least $2555 driving with Uber when you complete your first 203 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Department Manager

    Retail Department Manager

    Ollie's Bargain OutletStreamwood, IL, US
    serp_jobs.job_card.full_time
    The Retail Department Manager grows department sales to achieve the store sales plan.The Retail Department Manager responsibilities include aspects of merchandising, customer service, and store mai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Store Manager

    Store Manager

    Dollar TreeChicago Heights, IL, US
    serp_jobs.job_card.full_time
    Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager In Training position. Join our team today and let'...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Store Manager

    Store Manager

    Tempur SealyAurora, IL, United States
    serp_jobs.job_card.full_time
    Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we k...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Side gig : Earn at least $2555 in your first 203 trips driving, guaranteed.

    Side gig : Earn at least $2555 in your first 203 trips driving, guaranteed.

    UberGardner, IL, United States
    serp_jobs.job_card.full_time +1
    Earn at least $2555 driving with Uber when you complete your first 203 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Department Manager

    Department Manager

    H&M GroupLombard, IL, US
    serp_jobs.job_card.full_time
    As a Department Manager, you'll be the leader supporting and encouraging your whole team.By bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Assistant Manager I

    Assistant Manager I

    Family DollarWorth, IL, US
    serp_jobs.job_card.full_time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following : .Assist with sto...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    General Manager - Store Operations

    General Manager - Store Operations

    Domino's PizzaBatavia, Illinois, US
    serp_jobs.job_card.full_time +2
    Domino's Pizza is hiring immediately for Assistant Manager (Manager in Training) to join their team!Job type : Full time and Part time, Permanent You were born to be the boss.You get up in the morni...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days