BMV Intermittent Customer Service Representative

BMV Intermittent Customer Service Representative

Customer Service Representatives function as the frontline contact for the Bureau of Motor Vehicles. In this role you'll provide timely and accurate customer service. Utilizing good communication skills, computer skills, and on-the-job training you will help assist millions of Hoosiers with their broad scope of BMV needs.

The essential functions of this role are as follows :

• Use your job knowledge to conduct customer transactions
• Answer customer's questions and provide guidance
• Assist with the daily opening and closing of the branch
• Check transactions to ensure accuracy, timeliness, and proper accounting
• Work with leadership to resolve escalated customer concerns and system problems
• File applications as completed throughout the day

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

You must meet the following requirements to be considered for employment :

This role may be utilized in a supervisory capacity based on agency needs.

This seasonal position does not offer benefits and is limited to 180 working days in an eleven (11) month continuous period.

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.