Patient Access Representative (67455)

Patient Access Representative

Women's Care, founded in 1998, is a leading women's healthcare group in the United States, dedicated to providing the highest quality of care for women through their reproductive years and beyond. With 100+ locations and over 400 OB / GYNs and specialists across the country, Women's Care provides comprehensive patient care in obstetrics, gynecology, gynecologic oncology, urogynecology, gynecologic pathology, breast surgery, genetic counseling, maternal fetal medicine, laboratory services, and fertility.

The Patient Access Representative is the first face our patients see as they enter our clinics. With customer service being at the forefront of this role, the Patient Access Representative collects information for registration of new and incoming patients. This makes it a very engaging role on our team. We work Monday-Friday, no weekends!

• Greet all patients and visitors; guide them to appropriate areas as needed.
• Obtain and confirm patient demographics and update patient profile.
• Collect payment and / or assist patient with minor billing concerns.
• Scan pertinent information into EMR system (HIPAA compliance, authorizations, medical records, etc.).
• Respond to non-medical patient emails and phone calls.
• Demonstrate and embody the Women's Care mission and core values.
• Compliance with all HIPAA rules, regulations, and guidelines.
• Other duties as assigned.

Qualifications

Qualifications :

We Offer :

Women's Care has grown tremendously through the years and expects to accelerate its growth with plans to expand rapidly into new markets across the U.S. With the commitment of our employees, we remain true to our mission of 'Improving the Health of Women Every Day.' At Women's Care, we CARE about our patients, and we stand by our values.

Compassion & Empathy : Treating patients like valued friends and family

Accountability : Taking responsibility for our actions and behaviors

Respect : Acting respectfully in every interaction

Excellence & Quality : Providing the safest, highest quality of care