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Traveling Field Service Technician
Traveling Field Service TechnicianRosendahl Nextrom GmbH • St. Joseph, Michigan, United States
Traveling Field Service Technician

Traveling Field Service Technician

Rosendahl Nextrom GmbH • St. Joseph, Michigan, United States
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Rosendahl Nextrom Group is a global leader in manufacturing technologies, designing and supplying sophisticated production equipment and solutions for the battery, cable & wire, and optical fiber industries. BM Rosendahl is the Business Unit of the Battery Machines Business.

We are looking for a dedicated Traveling Field Service Technician to provide on-site service and technical support to our key customers at their production sites across the United States. This is a full-time, on-site position based in the Midwestern region, with occasional travel to Mexico, Brazil, and Austria.

As part of the BM-Rosendahl team, you will become a technical subject matter expert for BM manufacturing solutions and equipment.

Tasks

  • Service, troubleshoot, and maintain machinery
  • Install and commission machines and upgrades
  • Train operators and support customers on-site
  • Report on machine performance and service activities
  • Maintain tools, equipment, and service documentation
  • Ensure compliance with all safety and quality standards

Customer sites are primarily located in the Midwest, with a few additional locations in Mexico and Brazil.

Weekly travel schedules will be planned in advance by the BM team in Austria, based on customer needs. You will coordinate daily activities independently with customers and BM-Rosendahl.

Initial technical training, onboarding, and machine FATs / run-offs (pre-commissioning) will take place at BM-Rosendahl headquarters in Pischelsdorf, Austria.

Technical training / onboarding and machine FATs / run-offs (pre-commissioning) at the BM-Rosendahl headquarters in Pischelsdorf, Austria are required.

Requirements

  • Strong technical troubleshooting and problem-solving skills
  • Hands-on experience in machinery installation, maintenance, and mechanical repair
  • Excellent communication and customer service skills
  • Ability to read and understand Rockwell PLC programs (preferred)
  • Solid understanding of safety protocols and procedures
  • Ability to interpret technical manuals, electrical and pneumatic diagrams
  • Self-motivated and able to work independently as well as collaboratively
  • Flexibility regarding travel schedules and working hours
  • High school diploma or equivalent; technical certification or associate degree preferred
  • Willingness to travel internationally (approx. 2–4 trips / year to Austria, Mexico, or Brazil)
  • Fluency in English
  • Valid U.S. passport required

    • Benefits

    full comprehensive benefits + company vehicle and credit card

    If you are passionate about technology, enjoy working hands-on, and want to be part of an international team –

  • we’d love to hear from you.

    • Ready to take the next step? Apply now and start your journey with BM-Rosendahl!

    The first interview will be held online , followed by a personal interview in the Toledo, OH area .

    Rosendahl Nextrom is a global leader in production technologies for the battery, cable & wire, and optical fiber industry. Our goal is to connect your needs with latest technology. Our core values are product know-how, close cooperation with our customers and partners, and of course excellent quality.

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    Field Service Technician • St. Joseph, Michigan, United States