Banquet Captain

Overview

The Banquet Captain at Founders Inn and Spa plays a pivotal role in delivering exceptional guest experiences by leading and directing banquet staff with an emphasis on detail and service excellence. The Captain is responsible for overseeing the planning, organizing, and execution of all banquet events, ensuring the highest level of food and beverage service. This includes managing the set-up and clean-up of food service, supervising service staff, and ensuring guest needs are met with anticipation and care.

Base pay range

$18.00 / hr - $18.00 / hr

Full-Time | Hourly Rate : $18.00

Responsibilities

• Evaluate new products to determine their suitability for banquet functions.
• Maintain cleanliness, organization, and sanitation of work areas, including storage spaces.
• Review and interpret the Banquet Event Order (BEO) and assign tasks accordingly to staff.
• Ensure that banquet tables are set to exact standards—clean linen, silverware, china, and glassware, all in pristine condition.
• Ensure table complements (salt, pepper, sugar, breadbaskets, etc.) are properly cleaned, filled, and presented.
• Learn and understand the menu for each event, being able to explain ingredients and preparation methods to guests.
• Arrive early and be prepared to assist guests and staff at least 30 minutes before each event.
• Respond promptly to all guest requests, ensuring their needs are met.
• Maintain a clean and organized station throughout the event, refilling drinks and removing service items as needed.
• Oversee the set-up and break-down of buffets, coffee breaks, receptions, and other special food service stations, adhering to established policies.
• Manage the set-up, service, and breakdown of banquet bars, ensuring compliance with standards and policies.
• Follow all cash handling and guest check procedures as mandated. Ensure that all event billing is accurate and properly finalized at the conclusion of each shift.
• Continually support team members, assisting when necessary to maintain a smooth operation.
• Stay updated with the hotel's events and guest details that may impact banquet responsibilities.
• Ensure compliance with responsible alcohol service policies and maintain certification.
• Mix and serve alcoholic and non-alcoholic beverages to guests during events.

Availability

Must be available to work weekends and holidays, as these are key times for guest service in hospitality.

Coffee Break Duties

Additional Responsibilities

Education and Experience Requirements

Qualifications

Benefits

Seniority level

Employment type

Job function

Note : Referrals and page features may be present in original posting but are not part of the job description.

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