Director of Global Technical SupportVirtualVocations • Yonkers, New York, United States

serp_jobs.error_messages.no_longer_accepting

Director of Global Technical Support

VirtualVocations • Yonkers, New York, United States

job_description.job_card.variable_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

job_description.job_card.job_description

A company is looking for a Director of Global Technical Support to lead and modernize their support organization.

Key Responsibilities :

Evolve and grow a high-performing global support team focused on technical depth and customer empathy

Drive the transformation of support using AI, implementing tools and workflows to enhance case resolution

Define, measure, and report on key support metrics to ensure continuous improvement and operational transparency

Required Qualifications :

10+ years of experience in technical support or related roles, with 5+ years in leadership positions

Proven track record in building or transforming a modern support organization with AI integration

Strong technical foundation in application security, software development, or DevSecOps

Bachelor's degree in Computer Science, Engineering, or a related technical field; advanced degree a plus

Familiarity with support platforms and experience implementing AI or chat-based support solutions

serp_jobs.job_alerts.create_a_job

Director Technical Support • Yonkers, New York, United States

Job_description.internal_linking.related_jobs

Senior Technology Director

VirtualVocations • Astoria, New York, United States

serp_jobs.job_card.full_time

A company is looking for a Senior Director, Technology.Key Responsibilities Lead technology strategy and execution to enhance operational efficiency and customer experience Oversee the developme...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Director of Technology Operations

VirtualVocations • Bronx, New York, United States

serp_jobs.job_card.full_time

A company is looking for a Director, Technology Operations to lead enterprise IT functions and manage vendor relationships in a remote setting. Key Responsibilities Lead enterprise IT functions an...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Head of Global Support

Retool • New York, NY, US

serp_jobs.job_card.full_time

Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling customer support workflows, building admin dashboards, and countless ot...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

VP, Global Compensation & Mobility

John Wiley & Sons Inc. • Hoboken, NJ, United States

serp_jobs.job_card.full_time

VP, Global Compensation & Mobility.Our mission is to unlock human potential.We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning.Bring...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Director, GTM Enablement Operations

Anaplan • New York, NY, United States

serp_jobs.job_card.full_time

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their comp...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Director of Technical Support Engineering

Sigma Computing • New York, NY, US

serp_jobs.job_card.full_time

Director Of Technical Support Engineering.The Director Of Technical Support Engineering will lead and scale Sigma's global technical support organization, ensuring operational excellence as the com...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Technical Support Manager

VirtualVocations • Elizabeth, New Jersey, United States

serp_jobs.job_card.full_time

A company is looking for a Technical Support Manager to lead their global technical support organization.Key Responsibilities Lead and develop a global team of Technical Support Engineers, foster...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Director, Product - Global Payments Partnerships

Western Union • New York, NY, United States

serp_jobs.job_card.full_time

Director, Product - Global Payments Partnerships.New York, NY, Austin, TX or Denver, CO.Are you customer obsessed and passionate about building products and experiences that support the financial n...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Senior Director of Global Alliances

VirtualVocations • Newark, New Jersey, United States

serp_jobs.job_card.full_time

Director, Global Alliances EMEA.Key Responsibilities Build and scale partnerships with Global GSIs and SIs to generate predictable revenue Execute a unified alliance strategy with a localized fo...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Director of Engineering Integrations

VirtualVocations • Bronx, New York, United States

serp_jobs.job_card.full_time

A company is looking for a Director of Engineering Integrations who can lead and implement technical integrations across the pharmacy ecosystem. Key Responsibilities Own the end-to-end technical i...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Client Director, GTS

Gartner • Newark, NJ, United States

serp_jobs.job_card.full_time

The Client Director is responsible for setting, directing, and executing the strategy for global clients or major regional accounts that are of substantial strategic and revenue generating importan...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Global Compensation Director

VirtualVocations • Newark, New Jersey, United States

serp_jobs.job_card.full_time

A company is looking for a Global Compensation COE Director.Key Responsibilities Lead the bi-annual pay planning cycle, focusing on data integrity and stakeholder communication Manage high-impac...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Director, Global Technology Sales Operations

Gartner • Stamford, CT, United States

serp_jobs.job_card.full_time

The primary purpose of this role is to drive revenue growth through tactical execution of retention and growth programs for Global Technology Sales (GTS). This encompasses planning and development a...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Director, Engineering; Global Technology

Capital Group • New York, NY, United States

serp_jobs.job_card.full_time

I can succeed as the Director, Engineering; Global Technology at Capital Group.Capital Group's mission is to improve people's lives through successful investing. We recognize the significant potenti...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Director, Global Client Operations

IPG Health • New York, NY, United States

serp_jobs.job_card.full_time

A three-time Network of the Year winner at Cannes Lions Health and winner of an unprecedented twelve Network of the Year titles from the industry's top five creative award shows, IPG Health is one ...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Director of Technology Platforms & Applications

Cooley LLP • New York, NY, United States

serp_jobs.job_card.full_time

Director of Technology Platforms & Applications.Cooley is seeking a Director of Technology Platforms & Applications to join the. Technology Platforms and Applications.The Director of Technology Plat...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Client Director Team Lead, GTS

Gartner • New York, NY, United States

serp_jobs.job_card.full_time

The Client Director, Team Lead role is responsible for setting, directing, and executing the strategy for global clients or major regional accounts that are of substantial strategic and revenue gen...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Technical Solutions Manager

VirtualVocations • Paterson, New Jersey, United States

serp_jobs.job_card.full_time

A company is looking for a Partner Technical Solutions Manager.Key Responsibilities Partner with sales to assess technical feasibility and define integration requirements Lead technical implemen...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Vice President of Technical Solutions

VirtualVocations • Bronx, New York, United States

serp_jobs.job_card.full_time

A company is looking for a Vice President, Technical Solutions & Strategy.Key Responsibilities Shape and execute the organization's technology vision and solution strategy Lead cross-functional ...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Director, Customer Centricity- Vaccines

Sanofi • MORRISTOWN, NJ, US

serp_jobs.job_card.full_time

Director, Customer Centricity- Vaccines.Our organization in North America is growing fast, and we're always looking for talented professionals to join our Commercial Operations team.Our Commercial ...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted