We are seeking a highly motivated and detail-oriented E-commerce Operations Specialist to join our team. The ideal candidate will be a fast worker, proficient in English, and possess strong writing skills.
Responsibilities : Order Processing :
- Efficiently process customer orders, ensuring accurate and timely fulfillment.
- Manage order status updates and resolve any order-related issues.
Inventory Management :
Monitor inventory levels and restock items as needed.Maintain accurate inventory records and conduct regular audits.Customer Service :
Respond promptly to customer inquiries and resolve issues in a professional and timely manner.Provide excellent customer support through various channels (email, chat, phone).Data Entry and Analysis :
Accurately input and update data in our proprietary software and Excel spreadsheets.Analyze sales data and identify trends to optimize operations.Content Creation :
Assist in creating product descriptions, marketing copy, and other online content.Other Duties as Assigned :
Perform additional tasks as required to support the e-commerce team.Minimum Requirements :
Strong proficiency in English, both written and verbal.Experience in USA E-Commerce.Experience in creating / editing newsletters.Experience in MS Office, especially in Excel.Work From Home.Full Time.#J-18808-Ljbffr