Provider Services Representative

A company is looking for a Provider Services Representative.

Key Responsibilities

Manage customer inquiries through various channels while maintaining professionalism and efficiency

Present and discuss products and services accurately to both internal and external customers

Establish and maintain positive relationships with customers, focusing on first call resolution and customer retention

Required Qualifications, Training, and Education

High School Diploma or GED required; college degree or professional certification preferred

Experience with computer programs such as Microsoft Office and internet browsers

Bi-lingual (Spanish) skills are a plus

Ability to meet quality and productivity expectations

Recent telecommuting experience is a plus