Job Description
Job Description
Salary : About Us
Rockwall National Public Adjusters is one of the most established public adjusting firms in the region. For more than 15 years, we have successfully advocated for property owners, supported by leadership with over 20 years of experience in the insurance claims industry.
We pride ourselves on our longevity, high retention, and reputation for excellence. Many of our adjusters and office staff have been with us for over 10 years, reflecting our supportive culture and commitment to long-term careers.
At Rockwall, our mission is simple : level the playing field, fight for our clients rights, and secure the settlements they deserve. By joining our team, you will become part of a well-respected firm with proven processes, unmatched administrative support, and a collaborative environment that fosters professional growth.
The Role
We are seeking a motivated and Licensed Public Adjuster in Texas to join our team in a hybrid, commission-based role.
As a Public Adjuster, you will represent policyholders throughout the insurance claims process, guiding them through stressful property damage losses and securing fair settlements. You will play a vital role in soliciting referral business, signing clients, evaluating damages, preparing and negotiating claims, and advocating for clients best interests.
This position is designed to support all levels of experience :
- Newly licensed adjusters benefit from structured training, mentorship, and back-office support.
- Experienced adjusters gain access to qualified leads, advanced systems, and a trusted brand with a long-standing reputation.
Key Responsibilities
Collaboratively solicit residential and commercial new claims and referral partnersSign, inspect, evaluate, and document property damage for residential and commercial claimsPrepare, submit, and negotiate insurance claims on behalf of policyholdersCommunicate with clients, insurance carriers, contractors, and stakeholders to advance claims efficientlyAdvocate for clients best interests and ensure fair settlements are achievedMaintain accurate records, reports, and claim documentationDeliver exceptional customer service while educating clients on the claims processGenerate new business and efficiently close provided leadsRequired Qualifications
Active Texas Public Adjuster license (or ability to obtain one)Prior experience in insurance adjusting, construction, restoration, or a related field preferred, but not requiredStrong negotiation and communication skillsOrganized, detail-oriented, and able to manage multiple claims simultaneouslyProfessional demeanor with a client-focused mindsetValid drivers license and reliable transportation for field inspectionsCompensation & Benefits
Commission-based structure with unlimited earning potentialTraining and ongoing professional developmentCareer growth opportunities within a supportive and collaborative teamHybrid work flexibility (field + office)Full administrative and office support (contracts, compliance, claims, invoicing, mortgage company payments)The Rockwall Difference
At Rockwall, we provide unmatched support at every stage of the claims process, allowing our adjusters to focus on serving clients and building careers.
Key Advantages :
Comprehensive adjuster onboarding and mentorship programsProfessional ongoing sales training to close contracts faster and expand referral networksProprietary lead generation sources and affiliate networksAutomated client onboarding to reduce paperworkAccess to advanced claims management software for streamlined workflowsHands-on field training for residential and commercial claimsXactimate training and estimate reviews to ensure complete assessmentsSeamless invoicing and fee collection supportRegular updates on case law, legislation, and industry trendsA collaborative team environment that promotes growth and shared knowledgeWhy Join Rockwall NPA
20+ years of insurance industry expertise15+ years as a trusted, established firmStrong reputation and high staff retentionProprietary lead generation sources and long-standing affiliate networksFull support systems that empower adjusters to succeedA company culture built on professionalism, advocacy, and results