Talent.com
Manager, Implementation (Benefits)

Manager, Implementation (Benefits)

RipplingSan Francisco, CA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Manager, Implementation (Benefits)

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the Role

Rippling's Product Specialist team ensures customers see incredible business transformation through Rippling's most complex products. Our engagements are consultative. Our specialists deeply understand the customers' unique pain points, offer creative solutions, and build / set up their Rippling environment to address their needs. Hence, our specialists serve as bridges between the customer and product teams and are instrumental in driving adoption. This role is to manage a team of 5-7 Benefits Specialists. This role is demanding as it encompasses broker benefits, US Benefits, and Global BenAdmin. Each of these three areas is in different stages of process and product maturity. The ideal candidate for this role has experience leading teams, building processes and systems, implementing Benefits products (specifically- BenAdmin, Flex, COBRA / ACA), working with cross-functional stakeholders, and driving operational rigor. They must also handle ambiguity, unstructured situations, and scale while leading a team with high standards. This is a high-visibility role that also offers tremendous cross-functional (GTM and Product) opportunities due to Rippling's focus on Benefits.

What You Will Do

  • Mentor, hire, and lead a global team of Ben Admin product specialists.
  • Drive an implementation team to successfully meet key metrics : productivity, project completions, exit gates, and CSAT.
  • Design and revise documentation to set the team up for success
  • Streamline our Direct and Broker BenAdmin implementation experience
  • Work cross-functionally with product and sales to build qualification processes for BenAdmin
  • Support Global BenAdmin product launches (i.e. developing customer education content and implementation playbooks, facilitating trainings)
  • Be the voice of CX for Benefits (US and Global) by actively contributing to the development of our Benefits products
  • Regularly coordinate with insurance ops, product, and engineering teams to fix bugs and launch new features / processes
  • Serve as a connector between engineering, product, and other customer-facing teams

What You Will Need

  • 7+ years of experience implementing SaaS products
  • 5+ years of experience with Benefits Administration (Implementation experience highly preferred)
  • 3+ years of people and team management experience
  • Strong prioritization and time management
  • Self-starter with a bias towards action, energized by a fast-paced environment and excited to build
  • Data and process-centric leader with attention to detail and the ability to solve complex, interdependent problems
  • Experience in growing teams with a learning mindset, people-first attitude, and strong sense of responsibility for your domain and your team
  • Able to work with cross-functional leaders to drive improvements to product and processes
  • A sense of humor, a can do attitude and a customer-focused mindset
  • Additional Information

    Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com. Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. A variety of factors are considered when determining someone's compensationincluding a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

    The pay range for this role is :

    91,800 - 145,350 USD per year (US Tier 3)

    97,200 - 153,900 USD per year (US Tier 2)

    108,000 - 171,000 USD per year (US Tier 1)

    serp_jobs.job_alerts.create_a_job

    Implementation Manager • San Francisco, CA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Implementation Manager

    Implementation Manager

    VirtualVocationsConcord, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager of Implementation to lead and manage implementation projects while mentoring a small team. Key Responsibilities Lead and develop a team of Implementation Project...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Implementation Project Manager

    Implementation Project Manager

    VirtualVocationsConcord, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an Implementation Project Manager to oversee onboarding processes for new brands and 3PL partners. Key Responsibilities Lead implementation projects from kickoff to succes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Application Development Manager

    Application Development Manager

    VirtualVocationsSan Jose, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an Application Development Manager to lead the DevOps / Engineering Platforms team.Key Responsibilities Provide coaching, mentoring, and career development for engineers M...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    M&A Integration Manager

    M&A Integration Manager

    VirtualVocationsSan Jose, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an M&A Integration Manager to oversee the integration of acquired companies and manage cross-functional teams. Key Responsibilities Contribute to the end-to-end deal proce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Manager, Enterprise Transformation

    Manager, Enterprise Transformation

    VisaSan Francisco, CA, United States
    serp_jobs.job_card.full_time
    Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sr. Business Development Manager

    Sr. Business Development Manager

    SupermicroSan Jose, CA, United States
    serp_jobs.job_card.full_time
    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Employee Relations Manager

    Employee Relations Manager

    SupermicroSan Jose, CA, United States
    serp_jobs.job_card.full_time
    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Manager of Product Development | Database

    Senior Manager of Product Development | Database

    EpicorDublin, CA, United States
    serp_jobs.job_card.permanent
    As a Senior Manager of Product Development, you will set the direction for the overall development, support, and delivery of Epicor applications. You will lead and manage the product development lif...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sr. Manager, Technical Enablement

    Sr. Manager, Technical Enablement

    VectraSan Jose, CA, United States
    serp_jobs.job_card.full_time
    Vectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and dat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Business Optimization Manager

    Business Optimization Manager

    VirtualVocationsHayward, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager, Business Optimization.Key Responsibilities Manage cross-divisional projects to enhance business processes using Lean and Six Sigma methodologies Set strategic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Supplemental Health Implementation Manager

    Supplemental Health Implementation Manager

    VirtualVocationsOakland, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Supplemental Health Implementation Manager.Key Responsibilities Coordinate with sales, account teams, clients, and brokers to ensure timely deliverables and resolve imp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Product Manager - Backend Integration

    Product Manager - Backend Integration

    VirtualVocationsConcord, California, United States
    serp_jobs.job_card.full_time
    Product Manager - Backend Integration.Key Responsibilities Manage backend integration projects involving cloud-based technology and system integrations Oversee cash management processes and ensu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Technical Enablement Manager

    Technical Enablement Manager

    VirtualVocationsFremont, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Enablement Manager to lead the strategy and execution of technical enablement programs for Sales Engineers and Technical Account Managers.Key Responsibilities ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Enablement Manager

    Enablement Manager

    VirtualVocationsSanta Clara, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an Enablement Manager - Community Growth & Engagement.Key Responsibilities : Develop and execute enablement programs for Community Growth & Engagement teams and hosts glob...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Enterprise Implementation Manager

    Enterprise Implementation Manager

    VirtualVocationsConcord, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager, Enterprise Implementation.Key Responsibilities Oversee a team of Implementation Specialists for successful customer onboarding Report on customer satisfaction...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Partner Enablement Manager

    Partner Enablement Manager

    VirtualVocationsConcord, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Partner Enablement Manager to develop and execute partner enablement programs.Key Responsibilities Design and execute a global partner enablement strategy aligned with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Systems Implementation Project Manager

    Systems Implementation Project Manager

    VirtualVocationsConcord, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Systems Implementation Project Manager.Key Responsibilities Oversee the implementation of systems / tools, ensuring alignment between current and future business states ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Senior Manager, Joint Use

    Senior Manager, Joint Use

    VirtualVocationsHayward, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Manager, Joint Use.Key Responsibilities Direct and inspire a team of 8-15 professionals, fostering a culture of excellence and accountability Negotiate and main...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sales Enablement Manager

    Sales Enablement Manager

    VirtualVocationsConcord, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Sales Enablement Manager to enhance their sales team's effectiveness.Key Responsibilities Design and implement a scalable onboarding program for new sales hires Create...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Product Manager, Enterprise

    Product Manager, Enterprise

    Scale AI, Inc.San Francisco, CA, United States
    serp_jobs.job_card.full_time
    Scale is at the forefront of the AI revolution, working with some of the largest companies in the world to unlock the potential of Generative AI for their business. We develop bespoke solutions that...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30