Part-Time Care Advocate

A company is looking for a Part Time Care Advocate to manage patient orders and communications in a remote setting.

Key Responsibilities

Interact with patients and providers through various communication channels to intake orders and resolve issues

Utilize internal resources to manage multiple patient cases and ensure timely fulfillment of needs

Advocate for patients by proactively guiding their healthcare journey and communicating effectively with all stakeholders

Required Qualifications

1+ years of experience in a customer success or service role; healthcare experience is a plus

Strong interest in enhancing customer experience and its impact on business growth

Experience in fast-paced, high-growth environments with a collaborative approach

Proficiency in computer skills, including Google Suite and CRM systems

Ability to work part-time during daytime hours (10 : 00 am-6 : 00 pm Monday-Friday)