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EXPERIENCED BDC MANAGER
EXPERIENCED BDC MANAGERHarvey Autos • Bossier City, LA, US
EXPERIENCED BDC MANAGER

EXPERIENCED BDC MANAGER

Harvey Autos • Bossier City, LA, US
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  • serp_jobs.job_card.full_time
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RESPONSIBILITIES :

  • Managing leads, appointments, and CRM data integrity
  • Supervising and training BDC staff to meet performance goals
  • Ensuring prompt, professional customer communication (phone, email, chat, text)
  • Coordinating with sales and service teams to maximize opportunities
  • Developing follow-up processes and campaigns to drive engagement
  • Tracking KPIs, generating reports, and optimizing lead conversion

EXPERIENCE :

  • 1–3 years of experience in customer service, automotive, or internet sales preferred
  • High school diploma or equivalent
  • Some college or a degree in business, marketing, or a related field preferred
  • Strong computer proficiency (CRM systems, Excel, Outlook, etc.)
  • Familiarity with automotive CRM platforms (e.g., VinSolutions, DealerSocket, Elead, Reynolds and Reynolds)
  • Excellent written and verbal communication skills
  • Highly organized with attention to detail
  • Ability to multitask and prioritize in a fast-paced environment

    • BENEFITS :

  • Competitive pay
  • Excellent benefits (Medical, Dental, 401k)
  • Paid Vacation & More

    • J-18808-Ljbffr

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    Bdc Manager • Bossier City, LA, US

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