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Host Expo ToGo

Host Expo ToGo

VortexAtlanta, GA, US
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Job Description

Job Description

Benefits :

  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

Position Overview : This team handles hosting, expediting, and take-out operations.

Key Responsibilities :

HOSTING :

  • Guest Reception : Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
  • Guest Service : Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
  • Communication : Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
  • Operational Efficiency : Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.
  • Safety Compliance : Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.

    • EXPEDITING :

  • Manage the order flow from the kitchen to ensure dishes are prepared in sequence and sent out to diners in a timely manner.
  • Deliver food from the kitchen to the table, bar, or take-out area.
  • Check the presentation and quality of each dish before it is served to guarantee it meets the restaurants standards.Act as a communication hub between the kitchen and the dining room staff to relay messages about order status, dietary restrictions, and guest preferences.
  • Organize and prioritize food tickets to streamline kitchen operations and improve service efficiency.
  • Resolve any issues related to dish preparation or timing by coordinating with the kitchen and servers.

    • TAKE-OUT :

  • Answer phones.
  • Place to-go orders in the POS.
  • Manage third party pick up and delivery orders.
  • Package all to-go orders (third party, call-in, walk-in, etc.).

    • Qualifications :

  • Customer Service Experience : Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
  • Communication Skills : Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
  • Attention to Detail : A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
  • Adaptability : Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
  • Team Collaboration : Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.
  • Organizational Skills : Ability to manage multiple tasks and interact effectively with kitchen staff, serving staff, and customers.

    • Complete our application today!

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    Expo • Atlanta, GA, US