Community Market Program Manager

THE ORGANIZATION

The Just One Project's mission is to increase access to food, resources, and supportive services to build a stronger, healthier, and more connected community. The Just One Project has a culture of attracting the most passionate and talented people to represent The Just One Project by reinforcing strong values, work-life balance, and diversity. We know that our company culture ultimately affects client experience. Every program is designed with our clients in mind; we are "client-centric."

JOB PURPOSE

The Community Market Manager provides leadership and operational oversight of 5 community markets including the HQ Market, Family Support Center, and three CCSD community market locations. This role ensures seamless market operations, efficient service delivery, and compliance with program and funding requirements. The Manager supervises staff, supports case management services, and fosters community partnerships to expand access to food, resources, and supportive services. By aligning program operations with organizational goals, the Community Market Manager helps strengthen food security and promote self-sufficiency for individuals and families in need.

RESPONSIBILITIES

Program Leadership & Development

• Regularly meet with the Director of Programs, keeping them informed on all program developments.
• Compile and conduct audits, submitting reports to the Director of Programs.
• Provide leadership, direct, and mentor Case Managers.
• Pursue the continuous improvement of program processes and resources to better serve clients.
• Keep well-informed of updates in the fields that directly impact clients, such as budget cuts to social programs and services, policy changes, and emerging best practices.
• Attend meetings, briefings, and seminars to understand barriers, areas of opportunity, and unexplored resources.
• Attend meetings and work closely with the Finance and Grant department to fully understand the requirements to secure and maintain program funding.
• Manage program budget and resources, and re-align expenditures to comply with program and grant requirements.
• Maintain and assume responsibility for client records, ensuring accuracy and data security in compliance with requirements.
• Monitor and assess the efficiency of program services and drive routine re-evaluation and revision of services as necessary.
• Establish and maintain program handbooks and standard operating procedures.
• Provide support to the Director of Programs.
• Any other job duties as assigned.

Client & Case Management Oversight

EDUCATION AND EXPERIENCE

KEY COMPETENCIES AND SKILLS

WORK SCHEDULE AND EXPECTATIONS

ADDITIONAL INFORMATION

WORK ENVIRONMENT AND PHYSICAL DEMANDS

EQUAL OPPORTUNITY EMPLOYER

The Just One Project is an Equal Opportunity Employer. We value a diverse workplace and do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status, in accordance with applicable laws.

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Research shows that individuals from underrepresented groups often choose not to apply for jobs unless they meet every listed qualification - even though they are frequently well-qualified.

Must be able to pass a criminal background check and drug screening