Patient Hospitality Specialist, UCC - West Kendall, FT, 8 : 30A-9P

Baptist Health Patient Access Representative

This position demonstrates service excellence and positive interpersonal skills in dealing with others including patients of all ages, families, employees, medical staff, volunteers and community members to maximize communication and productivity. Coordinates patient flow through the patient access area to assure timely registration and arrival to service area. Interacts and works cooperatively with patients of all ages and ancillary departments to assure patient satisfaction. This position may require deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. The incumbent will be responsible for maintaining knowledge and deployment of practices used within the department as well as throughout the hospital to address patient questions or concerns. Estimated pay range for this position is $16.00 - $18.30 / hour depending on experience.

Qualifications : Degrees :

• High School,Cert,GED,Trn,Exper.

Additional Qualifications :

Minimum Required Experience : No Experience Required

EOE, including disability / vets