Associate Platform Engineer
VirtualVocationsNew Orleans, Louisiana, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for an Associate Platform Engineer.
Key Responsibilities
Support administration and configuration of the ITSM platform to enable enterprise processes
Provide Tier 2 / 3 platform support for ITSM and ITAM systems
Identify opportunities to enhance IT service delivery processes and workflows
Required Qualifications
Minimum of 2 years of combined professional experience and education in IT, Information Systems, Software Engineering, Cyber Security, or related field
Bachelor's degree in computer science, Software Engineering, Management Information Systems, Cyber Security, or related field (or equivalent work experience)
Hands-on experience configuring and administering ITSM platforms like Jira Service Management or similar
Experience supporting IT asset tracking and lifecycle management
Ability to automate workflows and service delivery processes using scripting languages like PowerShell or Python
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Platform Engineer • New Orleans, Louisiana, United States
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