Operations Manager
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Reporting to the Director of Finance and Administration for the Office of the Vice Provost for International Affairs (VPIA), the Operations Manager supports both VPIA and the MacMillan Center at an estimated 80%-20% split. This role will provide high level financial management, business information and forecasting needs for the various programs housed within VPIA including the Office of International Affairs (OIA), the Office of International Students and Scholars (OISS) and the Yale Young Global Scholars (YYGS) program, the Yale-China Association and the MacMillan Center.
This position will have considerable latitude for exercising discretion and independent judgement while managing the day-to-day operations, serving as the expert and leader in compliance and policy, and providing support for budgets / forecasts, internal controls, and other financial reporting needs.
The position will work directly with programmatic leaders and staff to provide financial oversight and guidance for business operations including developing and maintaining current year forecasts and annual budgets while ensuring the unit receives high quality administrative support in a manner compliant with University policies and procedures.
Collaborating with other members of the administrative team, they will assess the unit's operational challenges and opportunities to leverage available resources to help advance the unit's and University's mission. Ensure communications to keep all members of the unit up to date with University policy, procedure and guidelines changes. Lead and support initiatives and communications related to internal financial and administrative processes. Oversee administrative staff who support programmatic activities. Review complex agreements with an understanding of university policy to ensure financial and operational protection.
Required Skills and Abilities :
- High level analytical and quantitative skills with strong background in finance. Strong computer / systems skills and high level of knowledge and experience using MS Excel, Workday, and the Yale Budgeting Tool. Strong understanding of accounting and internal / external controls.
- Proven experience in higher-education administration interacting with faculty, business office staff and other departments. Proven record of excellent attendance.
- Strong organizational and interpersonal skills with strong communication skills and commitment to customer service. Demonstrated problem-solving skills and ability to listen and make decisions in a timely way. Demonstrated ability to prepare and present report on complex financial information.
- Demonstrated ability to work independently. Demonstrated ability to prioritize multiple tasks and meet strict deadlines.
- Demonstrated positive attitude and commitment to working as a member of a team. The ideal candidate should have the ability to understand, communicate, and effectively interact with people across cultures. Being open to learning about different dimensions of diversity and exhibiting positive attitudes towards cultural differences.
Preferred Skills and Abilities :
M.B.A. or similar degree focused on finance or accounting preferred; four years of related experience. Knowledge of a foreign language.Principal Responsibilities :
Administrative Services Manager : Provides efficient and effective delivery and integration of all administrative services (academic, financial, research and / or clinical) for which (s)he is accountable.Financial Analyst and Manager : Partners with the LA to build financial plans for the unit. Provides comprehensive financial information, analysis and reporting to monitor and evaluate the application of the unit's financial resources, e.g. performance against budget.Risk Manager : Implements and maintains strong internal controls in areas of assigned responsibility to provide reasonable assurance of effective and appropriate resource use, accurate financial information, and adherence to contractual obligations and agreements, policies, procedures, and external regulatory requirements.University Citizen : Connects the unit and University through communication, alignment of priorities, implementation of initiatives, and active engagement in University administrative priorities.Talent Manager and Developer : Utilizes effective practices for attracting, retaining, and developing high quality Business Office talent and other unit non-faculty personnel as assigned.Strategic Resource : Partners with the LA (and, when appropriate, with the Dean / Director / Chair) to shape the unit's administrative and operational priorities and support strategic planning process.Required Education and Experience :
Bachelor's degree and minimum three years of related experience including demonstrated leadership, project management and / or supervisory experience; or equivalent combination of education and related experience.