Senior Manager, Revenue Operations

About the Role

Wagmo is seeking a Senior Manager, Revenue Operations to optimize Sales processes, systems, and data flows to maximize revenue and operational efficiency. You will design and manage Go to Market tech stacks, build dashboards and forecasts, identify and eliminate bottlenecks, and drive cross-functional collaboration to support sustainable revenue growth. This is a high-impact role in a fast-paced startup environment, where you'll be responsible for building scalable processes, solving complex problems, and driving key Sales enablement and tools. You'll also collaborate closely with Finance, Marketing, Product, and Customer Success to drive continuous improvement and deliver strong financial outcomes.

This position reports to the VP of Finance and is hybrid, requiring at least three days a week in our NYC office.

What You'll Do

1. Lead & Scale End-to-End Revenue Operations

Develop and execute GTM strategy across Sales, Marketing, and Customer Success for integrated revenue growth

Monitor pipeline health through metrics (win rates, velocity, funnel conversion); deliver weekly analytics to leadership and recommend 23 optimizations monthly

2. Sales Systems & Process Optimization

Map and eliminate friction in the sales cyclefrom qualification to closecollaborating across Sales, Marketing, Product, and CS. Proactively surface pipeline or lifecycle bottlenecks (e.g., automated lead hand-off, optimized renewal flows)

Architect and refine CRM-based processes; design Ideal Customer Profile segmentation, build outbound target lists, and develop battlecards to improve competitive positioning

Manage RFP responses : coordinate stakeholders, ensure brand and data alignment, and deliver on schedule

Streamline contract handoff workflows; reduce average time from LOI to signed agreement

3. Dashboarding & KPI Modeling

Build and maintain dashboards in Salesforce and Tableau covering pipeline trends, AE efficiency, conversion metrics, and sales cycle duration

Use reporting to drive decisions : highlight anomalies, set benchmarks, and recommend action plans weekly

Align KPIs (SQLs, pipeline contribution) to opportunity creation targets and continuously optimize based on performance data

Define targeting criteria, messaging frameworks, and dashboards for BDRs

4. RevOps Tech Strategy & Management

Own strategy for CRM systems (Salesforce, HubSpot, Tableau); design integrations and automations for efficient GTM operations

Ensure data hygiene, CRM customization, and robust system uptime

5. Sales Enablement & Product Positioning

Partner with Sales to craft decks, pricing models, and positioning for large deals

Deliver training and resources for competitive differentiation

Facilitate weekly GTM syncs : align priorities, inform on insights, and share tools / resources across Product, Marketing, Sales, and CS

Lead ongoing training for GTM teams on processes, dashboards, and systems

What You'll Need to Be Successful

7+ years in Revenue Operations / Sales Ops / RevOps or Sales and preferably in SaaS / membership or subscription-driven companies.

Hands-on with Salesforce, Hubspot, and BI tools (Tableau).

Experience with AI is preferred; seeking to improve and level up processes with AI and automation

Excellent at modeling : forecasting, scenario analysis, variance reporting.

Proven track record working cross-functionallyparticularly at the intersection of Sales, Finance, Product, Marketing, and Customer Success.

Outcomes-focused, analytical, detail-orientedbut scrappy and flexible in a fast-moving environment.

Low ego, high energy. You thrive in ambiguity and run toward change.

Ability to manage multiple projects and deadlines.

Strategic thinking and decision-making capabilities.

Adaptability and flexibility in a constantly evolving environment.

Why Consider This Role?

Revolutionize the pet health industry by shaping solutions that improve the lives of pets and their families.

Join a rapidly growing, VC-backed startup where your work directly contributes to the company's success and mission.

Be part of a passionate, innovative team that values collaboration, impact, and continuous growth.

Work in a fast-paced, high-performance environmentthis is not a traditional 9-to-5 job, but one that offers flexibility and autonomy in exchange for dedication and impact.

Key Benefits

Company paid medical premiums

Dental, vision, voluntary life, short-term disability and long-term disability

Unlimited paid time off & extended holiday break

12 weeks parental time off

401k including company match

Company paid Wagmo pet wellness and insurance plans

Regular company-wide events

We here at Wagmo strive to build a workforce composed of individuals with diverse backgrounds, abilities, minds, and identities that will help us to grow, not only as a company, but also as individuals. Wagmo is an Equal Opportunity Employer.