Front of House Shift Leader

Join to apply for the Front of House Shift Leader role at Pura Vida Miami

This range is provided by Pura Vida Miami. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$23.00 / hr - $25.00 / hr

We are a lifestyle brand! If you are looking to join an awesome team, have a positive working environment and live a healthy and active lifestyle, we offer an exciting opportunity to join a thriving and ever-growing brand in this industry.

We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate yet fast and consistent experience every day, 365 days a year.

We love and take pride in what we do, and we are looking for the right partners to grow with us.

PRINCIPAL RESPONSIBILITIES / ESSENTIAL JOB FUNCTION :

• Lead by example, demonstrating positivity and maintaining clear communication with the entire team.
• Deliver outstanding customer service, actively addressing customer needs and resolving any issues or complaints with efficiency and professionalism.
• Motivate and guide team members to surpass customer expectations, promoting swift and friendly service in a clean and inviting environment.
• Ensure compliance with all food safety laws and sanitation regulations.
• Assist the General Manager with enforcing and maintaining all procedures and policies of Pura Vida at the store level.
• Responsible for covering all shifts and supporting stations.
• Responsible for organizing, scheduling and supervising shifts of team members.
• Assist the General Manager in monitoring employee attendance, punctuality, and time-off requests.
• Assign duties to team members based on their roles and skills to optimize productivity.
• Supervise employees and provide assistance with tasks as necessary to maintain operational efficiency.
• Conduct performance reviews and provide feedback to both upper management and team members to promote continuous improvement.
• Handle employee requests and address any concerns.
• Train new and existing team members on their roles and responsibilities to ensure high performance. Uphold company policies, as well as health, safety, and employment standards.
• Perform other duties as assigned to support overall store operations.

REQUIREMENTS :

BENEFITS :

Pura Vida Miami is proud to be an equal opportunity employer. We are committed to creating a workplace where diversity is celebrated and everyone feels welcome, regardless of race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other legally protected characteristic.

We believe that building a team with diverse perspectives and experiences makes us stronger, more creative, and more connected to the communities we serve.

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