Role : Cloud Operations Engineer
Location : Remote
Position Type : Contract
Working hours : 4 : 00 PM – 12 : 00 AM EST, 12 : 00 AM – 8 : 00 AM EST, or 8 : 00 AM – 4 : 00 PM EST.
Job Description :
- We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.
- We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the Cloud Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.
What You'll Be Doing :
Ensuring maximum uptime for our global infrastructureAutomating processes and building tools to improve operational efficiencyCoordinating operational work across teams to improve the platform with minimal impactSolid experience with Linux operating systems or Networking and day to day upkeepFamiliarity with virtualization technologies and troubleshooting virtual machine instancesFamiliarity with containerization technologies and troubleshooting containersFamiliarity with IPv4 Networking and troubleshooting (CCNA equivalent)Basic storage concepts and technologiesExperience with monitoring systems and incident managementExperience scripting in one or more of the following languages : Bash, Python, or RubyExperience with configuration management systemsA passion for good documentation and open communicationProven ability to learn!