Team Leader
Under the supervision of the Group Sales or Department Manager, the team leader gives daily direction to the associates in one of the departments within the store, to include : merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.
Essential functions include supporting the GSM / DM in achievement of departmental sales, gross margin, inventory shrinkage, and payroll goals; providing daily direction to associates within the department; preparing to-do / task lists; executing all merchandising directives; ensuring a pleasant and productive shopping experience for all customers; assisting the GSM / DM and Human Resources Manager to staff the department with "service" oriented associates; resolving customer and associate opportunities; maintaining a high level of personal customer service; remaining product "expert" through ongoing product knowledge training; assisting the GSM / DM with coordination of all "Special Events"; maintaining pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items; providing a legendary experience for every customer, every time by assisting customers in making buying decisions; and all other duties as assigned.
Experience / qualifications include a minimum degree of high school diploma or equivalent, 2 to 4 years in retail sales, and supervisory experience is a plus.
Knowledge, skills, and ability include the ability to calculate figures and amounts such as discounts, commissions, and percentages; ability to read and analyze certain reports; ability to effectively present information and respond to questions from managers, associates, customers, and the general public; ability to conduct meetings and presentations to groups; proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems; and demonstrated strong interpersonal skills.
Travel requirements are not applicable. Physical requirements include constantly standing and / or walking during shift, occasionally ascending or descending ladders, stairs, ramps, etc., constantly communicating with others to exchange information, occasionally repeating motions that may include the wrists, hands and / or fingers, occasionally operating machinery and / or power tools, occasionally operating motor vehicles or heavy equipment, light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed), occasionally working in tight and confined spaces, and occasionally working in noisy environments.
Independent judgment includes performing duties within scope of general company policies, procedures, and objectives, analyzing problems and performing needs assessments, using judgment in adapting broad guidelines to achieve desired result, and making recommendations that affect policies, procedures, and practices.
Full time benefits include discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions, medical, dental, vision, health savings account, flexible spending account, voluntary benefits, 401k retirement savings, paid holidays, paid vacation, paid sick time, Bass Pro Cares Fund, and more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
Team Lead • Spring, TX, US