Overview
Five-Star AudioVisual, Inc. was founded in 1995 and are honored to serve as a boutique audiovisual company to the luxury market segment of the hospitality industry, providing the highest level of service possible for our partners and their guests. Throughout our distinguished history, we have stayed at the forefront of technology, specializing in the continued development of innovative strategies and implementation of high-level service standards. We become a seamless partner as we embrace the history, culture, and character of each client and their community while creating immersive experiences that reflect their individual personalities, ideals, and goals.
Why join the Five-Star Team
Five-Star dedication to long-term partnerships and client retention with premier customer focus is made possible by employing the most enthusiastic, creative and flexible talent in the industry, valuing every member of our team as they work with us to deliver extraordinary service at every turn. Five-Star hires candidates who represent and uphold the Five-Star Way; embodying passion, knowledge, integrity, and drive to deliver the Absolute Opposite of Ordinary in performance, values, and service.
Responsibilities
What you will be doing :
- Assisting with the day-to-day functions of the audiovisual office in accordance with established company policies and procedures.
- Accountable for the set-up, operation, and strike of all audiovisual sets.
- Ensure the maximum in client service, operational efficiency, and profitability levels.
Essential Duties & Responsibilities
Provide outstanding customer serviceSignificantly contribute to the effective management of the day-to-day operations according to company proceduresTimely and accurate set-up and strike of equipment for client functions according to company guidelinesContinually increase audiovisual skills and knowledgeMaintain and cultivate positive public relations with Hotel accountMaintain positive employee relations, strong team-player orientation, and communication standardsEffectively utilize the company\'s business softwareMaintaining a high level of professional appearance, demeanor, ethics, and image of selfPlanning skills - able to effectively plan aheadOrganizational skill - ability to manage multiple projectsProblem analysis - ability to break down problems and find solutionsOther related duties as required or assignedExperience & Qualifications Required
Minimum of one year's experience in the AV industryAdvanced knowledge and experience with AV set-ups and strikesBackground in customer service or hospitality experience requiredCertification in AV technology or related courses (preferred)Audio - microphones, speakers, sound systems, channel mixers, etc.Video - LCD, LED, projectors, screens, monitors, etc.Lighting - GOBO, gels, uplighting, basic lighting kits, stage lighting, etc.Computers - Advanced knowledge on PC and Mac softwareExcellent interpersonal and communication skillsAbility to work long hours on your feetAbility to consistently lift up to 75 poundsAbility to work a varied scheduleAuthorized to work in the United StatesValid Driver\'s License and a clean driving record are required to operate a company vehicleIndustry
HospitalityEvent ServicesMedia ProductionJob Functions
Customer ServiceProductionVideo Production and editingAudio / VisualFull-Time Benefits
401(k) with matchingRoth 401(k) with matchingMedical, Dental, and Vision InsuranceHealth savings accountLife insurancePaid sick timeVacation timeCompany paid holidaysSeniority level
Entry levelEmployment type
Part-timeJ-18808-Ljbffr