Service Desk Engineer

Overview

Konica Minolta currently has an exciting opportunity for a Service Desk Engineer . In this position, you will provide remote and onsite technical support for Microsoft-based business environments. This is a great opportunity for you to join a fantastic company for long term career growth. You must be excited about technology, self-motivated, and enjoy serving others. An ideal candidate will have real world experience in either a helpdesk or network administration position, with a good understanding of Windows workstation and server operating systems, application installation and troubleshooting, and Active Directory administration and management.

Responsibilities

• Provide remote technical support to clients over the phone using remote control tools
• Conduct onsite technical support at client location as needed
• Diagnose and resolve workstation, server and network infrastructure issues
• User account management – Add / edit / disable accounts, setup new application users, etc.
• Troubleshoot backup, malware, virus and other technical issues
• Help provision new laptops, desktops and mobile devices
• Work with application vendors in troubleshooting application errors
• Answer end user questions and remediate issues

Qualifications

About Us

Konica Minolta Business Solutions is committed to supporting digital transformation through its Intelligent Connected Workplace portfolio. For more information, please visit Konica Minolta online and follow it on social media.

EEO Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

LOCATIONS : South Burlington, Vermont

CATEGORIES : Information Technology

WORK LOCATION TYPE : Onsite

POSTED SALARY RANGE : USD $54,500.00 - USD $96,600.00 / Yr.

CLICK HERE TO APPLY

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