KidStrong New Center Opening General Manager

Kidstrong General Manager

KidStrong General Managers are the leaders of the center it is the responsibility of the General Manager to foster a culture of learning and development for both their coaches and the families that attend the center. The General Manager is a talented, welcoming, and engaging leader who is focused on defining goals and delivering an exceptional experience for the kids, families, and team members. The goal of the General Manager is to develop and train their coaching team, build close relationships with their members, and deliver key business results such as sales performance and lowering member attrition.

Responsibilities

Center Operations

• Understand the center's key KPIs and financials to make informed and responsible business decisions.
• Build and maintain relationships with KidStrong families that align with our core values and provide exceptional customer service.
• Oversee center-level initiatives i.e. center maintenance, training, brand consistency, etc.
• Daily, weekly, and monthly cleaning and maintenance of the center. Delegate center tasks amongst the center team to ensure consistent execution.
• Manage center-level employee issues and manage appropriate documentation.
• The typical schedule includes 4 weekday and 1-weekend shifts with specific hours dependent on the needs of the center.
• Set and communicate coach schedules using appropriate scheduling and communication platforms.
• Schedule, promote, and sell KidStrong events, such as camps and parties, to maximize center profitability.

Sales

Leadership

Coaching

Skills / Qualifications

CPR certified. Sphere of Interaction This position will supervise the AGM, Lead Coach, and coaches. The General Manager will consistently lead and mentor their team. Communication and interpersonal skills are essential. The General Manager will work closely with center team members and families. This position will also interact with leadership and KidStrong, Inc. HQ team members. DNA / Competencies To perform the job successfully, an individual should demonstrate the following competencies : High Standards Establishes and holds high standards. Natural Leader Creates and embodies culture. Takes initiative. Leads by Example Sets tone through actions. Passionate Stays focused on the KidStrong Goals. Goal-oriented and high-performing. Command Presence Upholds KidStrong Values; creates a vision for others. Teacher Communicate and ensure the transfer of knowledge. Professional Approaches others in a tactful manner. Reacts well under pressure. Treat others with respect and consideration. Accepts responsibility for own actions. Follows through on commitments. Performer Engaging, Fun, Likable. High Energy, Clear & Easy to Understand. Mentor Develops and nurtures relationships. Focuses on developing self and others. Planning / Organizing Prioritizes and plans work activities; Develops realistic action plans. Set goals and objectives. Uses time efficiently. Plans for additional resources. Organizes or schedules other people and their tasks. Oral Communication Speaks clearly and persuasively in positive or negative situations. Responds well to questions; Listens and gets clarification. Demonstrates group presentation skills; Participates in meetings. Written Communication Writes clearly and informatively; Edits work for spelling and grammar. Varies writing style to meet needs. Presents numerical data effectively; Able to read and interpret written information. Teamwork Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Contributes to building a positive team spirit; Supports everyone's efforts to succeed. Puts success of team above own interests; Able to build morale and group commitments to goals and objectives. Coachable / Low Ego Mindset Gives and welcomes feedback. Encourages exploring of different perspectives to reach common goals and objectives. Has a growth mindset; Sees every opportunity as one to learn from. Adaptability Comfortable calling an audible; continuing or adjusting the play after the audible is called. Embraces innovation and a quickly changing landscape. Best Idea Wins!

Compensation : $55,000.00 per year

KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.

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