Job Description
Job Description
Key Responsibilities :
Answer incoming phone calls and provide excellent customer service.
Communicate effectively with customers, coworkers, and corporate office personnel.
Utilize the point-of-sale (POS) system to locate, enter, and process customer orders.
Assist with logistics, billing inquiries, and account-related questions.
Support the office team with administrative tasks as needed.
Maintain accurate and organized records of customer interactions and transactions.
Uphold company policies, procedures, and safety standards.
Skills / Education / Requirements :
Must be at least 18 years of age.
Must pass a pre-employment drug screen.
High school diploma or GED required.
Customer service, accounts payable / receivable, or logistics experience preferred but not required.
Strong verbal and written communication skills.
Ability to effectively manage multiple tasks in a fast-paced environment.
Proficient with basic computer skills; POS system experience a plus.
Benefits : 401(k)
401(k) Matching
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Why Join Southern Tire Mart?
#1 North America Commercial Tire Dealer since 2012
#1 Truck Retreader in North America since 2007
#1 Commercial Tire Dealer in the U.S. since 2008
Best-in-class service on America’s favorite passenger tire brands
Administrative Assistant • Emporia, KS, US