Data Entry Clerk

Returns Clerk

The Returns Clerk will support the Department by completing required documents, including but not limited to all RTV's (Return-To-Vendor), using the company database.

Essential Functions

Processing Functions :

• Log incoming Returns according to procedure.
• Safely remove and open palletized cartons.
• Accurately inspect and grade returned shoes to ensure that Customers receive their due credit and resale value of shoes are maximized.
• Clean shoes using cleaning products.
• Prepare shoes for return to stock (RTS) by ensuring shoeboxes are in good condition, tissue paper is in place and presentable, and no customer specific ticketing remains anywhere on the shoebox or within. Any remnant tickets, labels, or glue is to be removed with a heat gun.
• Correctly complete required returns documents and attach customer paperwork.
• Mark shoeboxes and / or RTS cases as required in order to identify who processed the return.
• Follow all other processing procedures in an accurate and efficient manner.
• Follow special procedures, such as RTV allowance customers, Non-SKX returns, Consumer returns, etc.
• Pack assorted damage cases and palletize according to jobber specifications.
• Assemble shoeboxes and cases.
• Sort pairs and cases.
• Validate accuracy of processors' work.
• Scan Receivers according to procedure.
• Print UPC labels according to procedure.
• Handle Cancelled orders : Prepare for RTS. Perform appropriate system transactions via RF.
• Copy and file Returns paperwork.

Product Handling Functions :

Education, Experience and Required Skills :

Hourly Rate $21.19 - $25.85

About Skechers

Skechers, a global Fortune 500 brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent over 30 years helping people of all ages look and feel good.

Equal Employment Opportunity Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.

Reasonable Accommodation Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com. To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.