Talent.com
Service Technician
Service TechnicianCargotec • VA, US
Service Technician

Service Technician

Cargotec • VA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

You will be part of

Hiab offers a variety of different career possibilities for different backgrounds and ambitions, so whatever your passion is, we may just have the job for you! We want to bring in new expertise and fresh ideas, while providing our existing employees with new and interesting career opportunities. Your talent, experience and passion may just be what we seek or need to shape the future of Hiab and our industry. We offer as well :

  • $3000 SIGN ON Bonus!
  • Employees First way of life : all of us should experience Easiness, Empowerment and Excellence every day at work
  • Comprehensive benefit package including; health, vision, dental, voluntary life / disability insurance upon first day of employment
  • 401k program with 6% company match
  • Personal time off and company-paid holidays
  • Opportunities for career growth and competitive salary commensurate with experience
  • Paid training
  • Boot allowance
  • Company mentoring program
  • Tuition reimbursement for job-related continued education
  • Referral Program
  • You may also be provided with a company cell phone, laptop and / or credit card, all to be used for the purpose of conducting company business

Purpose of the position

To perform service, (preventive maintenance, safety checks, corrective actions, upgrades and refurbishment) on equipment, at assigned Hiab locations in line with Manager’s instructions.  Responsible for contributing to productive customer relationships as well as following Best Practice in all administrative and technical activities.

Main tasks and responsibilities

Technical and product knowledge

  • Staying up to date with technical developments as shown in internal service bulletins and following technical courses when instructed by District Service Manager applicable to equipment
  • Staying up to date with technical specifications of relevant equipment
  • Managing the customer

  • Respond to Customer in a way instructed by the District Service Manager to maximize customer satisfaction
  • Follow Hiab Customer Satisfaction Guidelines
  • Risk management

  • Protect self and others
  • Follow applicable safety rules, agreed working practices and environmental requirements
  • Alert District Service Manager if equipment safety is jeopardized due to any reason
  • Respect and protect Hiab and third party's property (tools, vehicles, facilities, equipment) and business activities
  • Service process

  • Inspect, troubleshoot, report, plan and then conduct service or repair as instructed by District Service Manager
  • Submit regular reports in the format specified by District Service Manager
  • Keep adequate records and maintain documentation in line with agreed standards
  • Commercial Awareness and Cost Effectiveness

  • Plan and manage time and resources for maximum benefit of Hiab and the customer
  • Make judgements about the most cost effective and efficient approach to providing service
  • Maintain documentation to ensure accurate invoicing to the customer
  • Manage and protect the security and traceability of spare parts
  • New business opportunities

  • Recognize sales opportunities and communicate to District Service Manager
  • Continuous Improvement

  • Provide feedback to District Service Manager to support continuous quality improvement
  • Participate in innovative thinking about ways to improve service efficiency
  • Coach / tutor junior colleagues and trainees as necessary
  • Conduct self at all times in a way that promotes a positive image of the Hiab brand and follow rules of the Quality System
  • And other duties, as assigned
  • Accountabilities :

  • Ability to obtain and maintain a 1-year DOT Medical Card is required for this position
  • Mobile, adaptable and able to work in variable physical site conditions
  • Qualification from higher vocational school (below Graduate / BSc level) in at least one of the following :  mechanical engineering, hydraulics, electrics and electronics or equivalent due to experience
  • Working technical knowledge related to all HIAB product lines e.g. Mechanicals, Hydraulics, Electrics, Electronics as required
  • Working knowledge of diesel engines and hydraulic drive systems
  • Fluent in local language and working knowledge of English, spoken and written
  • Operators licenses for all equipment used in line with local requirements
  • Maintain records in compliance with terms and conditions of agreements
  • Know, understand and comply with Hiab USA, Inc. Operating and Technical Procedures and Workplace Instructions
  • Understand, monitor and comply with all Safety and Environmental requirements
  • Own tools required
  • What you’ll need to succeed

    Education :

  • Minimal High School diploma / GED required
  • Technical or Secondary College preferred
  • Working experience :

  • 3+ years of mechanical, hydraulic, or electrical operations preferred
  • Skills and competencies :

  • Customer-oriented
  • Able to cope with stressful situations
  • Appropriate diagnostic and troubleshooting skills
  • Acts responsibly in the light of prevailing circumstances
  • Good hands-on skills as required for relevant mechanical, hydraulic and electronic operations
  • Able to safely operate equipment for the purpose of conducting tests and repair
  • Basic computer skills
  • Personal attributes or qualities :

  • Finds our company values : caring, reliable and pioneering appealing and he / she can relate to these and how they will affect the responsibilities and accountabilities of the position
  • High sense of urgency
  • Service and customer focused
  • Passionate about driving performance improvements
  • Process oriented
  • Interested to join?

    If you are excited about this opportunity, please submit your Resume / CV today for consideration!

    HIAB USA is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All employment decisions, including recruitment, hiring, and training, are based on merit, qualifications, and business needs.

    #LI-ONSITE

    Hiab (Nasdaq Helsinki : HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. Hiab's premium equipment includes HIAB, EFFER and ARGOS loader cranes, MOFFETT and PRINCETON truck mounted forklifts, LOGLIFT forestry cranes, JONSERED recycling cranes, MULTILIFT skiploaders and hooklifts, GALFAB roll-off cable hoists, ZEPRO, DEL and WALTCO tail lifts, and the service brand HIPERFORM, a comprehensive suite of smart solutions that help maximise the life-cycle value of Hiab’s equipment.

    As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow. Globally, Hiab is represented on every continent through its extensive network of 3,000 own and partner sales and service locations, enabling delivery to over 100 countries. The company's continuing operations sales in 2024 totalled approximately EUR 1.6 billion and it employs over 4,000 people. www.hiabgroup.com

    serp_jobs.job_alerts.create_a_job

    Service Technician • VA, US

    Job_description.internal_linking.related_jobs
    Maintenance Technician

    Maintenance Technician

    Eckerd Connects • Monroe, VA, US
    serp_jobs.job_card.full_time
    Want to make a difference in a young person's life? This is a position that is very rewarding in training and mentoring at risk youth. Make more than a Living, Make a Difference.Low-Cost Medical...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Equipment Service Technician Experienced

    Equipment Service Technician Experienced

    ZipRecruiter • Lynchburg, VA, US
    serp_jobs.job_card.full_time
    Reports to the service foreman and responsible for the effective repair of machinery and components at high levels of quality. This individual works under direct supervision.Recondition and repair a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Technician

    Technician

    Excel Equipment • Lynchburg, VA, US
    serp_jobs.job_card.full_time
    Excel Equipment is seeking experienced Diesel Technicians to join the team in Lynchburg, VA.Why you should take advantage of this career : . Strong benefits package – Includes multiple health pl...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    23048 - Traffic Signal Tech

    23048 - Traffic Signal Tech

    Dvsv3 • Lynchburg, VA, US
    serp_jobs.job_card.full_time
    To ensure proper maintenance and function of assigned electronic systems within established VDOT standards.To perform traffic signal maintenance in accordance with all established safety standards,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Doors & Hardware Technician I

    Doors & Hardware Technician I

    Liberty University • Lynchburg, VA, US
    serp_jobs.job_card.full_time
    The Doors & Hardware Technician is responsible to complete all training in use of ladders and power tools.Tech will need to assist with work orders and commercial and residential door and hardware ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Floor Technician

    Floor Technician

    Sodexo • Lynchburg, VA, US
    serp_jobs.job_card.part_time
    Varying shifts, days / hours, and rotating weekends.More details will be provided during the interview process.University students with restrictions on number of hours they can work, including intern...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    HVAC Services Professional

    HVAC Services Professional

    Sheltons Heating & Plumbing LLC • Lynchburg, VA, US
    serp_jobs.job_card.full_time
    We are looking for an HVAC Technician to join our team! You will install, service, and repair heating and air conditioning systems for both residential and commercial buildings.Install new heating,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    CVOR Certified Surgical Technician - LGH, Full Time, Days

    CVOR Certified Surgical Technician - LGH, Full Time, Days

    Centra Health, Inc • Lynchburg, VA, United States
    serp_jobs.job_card.full_time
    BONUS ELIGIBLE • • The Surgical Technologists are allied health professionals who are an integral part of the team of medical practitioners providing surgical care to patients.Surgical Technologists ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Certified Surgical Technician - LGH, Full Time, Evenings

    Certified Surgical Technician - LGH, Full Time, Evenings

    Centra Health, Inc • Lynchburg, VA, United States
    serp_jobs.job_card.full_time
    This full-time Surg Tech opportunity is eligible for a $10,000 recruitment bonus if an offer is accepted by July 31st, 2025. The Surgical Technologists are allied health professionals who are an int...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Certified Surgical Technician - LGH, PRN hours

    Certified Surgical Technician - LGH, PRN hours

    Centra Health, Inc • Lynchburg, VA, US
    serp_jobs.job_card.full_time
    The Surgical Technologists are allied health professionals who are an integral part of the team of medical practitioners providing surgical care to patients. Surgical Technologists work under the su...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    HVAC Technician

    HVAC Technician

    Cargill • Shipman, VA, US
    serp_jobs.job_card.full_time
    New, easy-to-apply options are available for this role : chat with our recruiting assistant Ana at careers.Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Service Technician

    Service Technician

    AmeriGas • Not Specified, Virginia, United States
    serp_jobs.job_card.permanent
    When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1. Together, over 6,500 dedicated professionals will d...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Electronics Technicians

    Electronics Technicians

    Navy • Lynchburg City, VA, United States
    serp_jobs.job_card.full_time
    ABOUT The most secretive of Navy vessels, a submarine requires a select community of specially trained professionals to operate its classified, highly advanced hardware. The Sailors in the Submarine...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Appliance Repair Technician

    Appliance Repair Technician

    Mr. Appliance • VA, US
    serp_jobs.job_card.full_time
    Do you get excited when figuring out how things work? Do you love the challenge of troubleshooting something that’s broken? Would you like to have a part in improving the home life of families in y...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    HVAC Service Technician - Second Shift

    HVAC Service Technician - Second Shift

    Bradley Mechanical • VA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Second Shift HVAC Service Technician.Join the Bradley Mechanical Family!.Bradley Mechanical has proudly served the greater Richmond area since 1969 as a trusted, family-owned business.Our reputatio...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    CT Tech I - Southside Community Hospital - Thurs / Fri / Sat 7p-7a

    CT Tech I - Southside Community Hospital - Thurs / Fri / Sat 7p-7a

    Centra Health, Inc • Farmville, VA, US
    serp_jobs.job_card.full_time
    BONUS ELIGIBLE - $20K for new grads & experienced CT Techs! The CT Technologist I performs radiographic procedures using ionizing radiation for radiologic diagnosis, cares for patients, and ass...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Experienced Automotive Service Technician

    Experienced Automotive Service Technician

    Haley Automotive Group • Farmville, VA, US
    serp_jobs.job_card.full_time
    We are Haley Automotive Group of Central Virginia and Virginia’s oldest automotive group.We have 11 stores located in Richmond, Roanoke and Farmville. Brands we work with are Toyota, Volvo, Ch...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Certified Surgical Technician- VBH, Full time, Days

    Certified Surgical Technician- VBH, Full time, Days

    Centra Health, Inc • Lynchburg, VA, United States
    serp_jobs.job_card.full_time
    The Surgical Technologists are allied health professionals who are an integral part of the team of medical practitioners providing surgical care to patients. Surgical Technologists work under the su...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted