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Professional Services Engineer
Professional Services EngineerVAST Data • Raleigh, NC, US
Professional Services Engineer

Professional Services Engineer

VAST Data • Raleigh, NC, US
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Overview

VAST Data is looking for a Professional Services Engineer to join our growing team. This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, at the center of the revolution in artificial intelligence. VAST's data management vision is the future of the market. VAST Data is the data platform company for the AI era, building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets for real-time data analysis, AI training, and inference. We aim to deploy enterprise and AI infrastructure across data center, edge, and cloud.

Our success is driven by innovation, a customer-first mentality, and a team that contributes to market impact. This is an opportunity to be a key contributor at a pivotal time in our company's growth and in computing history.

Key Responsibilities

  • Install, configure, test, and troubleshoot the VAST Data solution in customer environments, ensuring it is fully operational and meets performance standards.
  • Collaborate with internal teams to provide input on product development and process improvement.
  • Maintain up-to-date knowledge of industry trends, emerging technologies and best practices related to AI and storage.
  • Stay current and knowledgeable of latest VAST software releases.

Qualifications

  • 5+ years of experience in a similar technical role, with expertise in data storage technologies (SAN, NAS, DAS, and cloud storage).
  • Demonstrated experience in designing and implementing data storage solutions in complex environments.
  • Familiarity with virtualization and containerization technologies (VMware and Docker).
  • Familiarity with networking, switch configuration and troubleshooting.
  • Excellent analytical and problem-solving skills.
  • Strong customer service and collaborative skills with customers and internal teams.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Strong written and verbal communication skills.
  • Ability to safely lift 65-90 lbs.
  • Travel : 75% – must be near a major international airport.

    • Location : Durham, NC. Compensation : $192,000.00–$368,000.00.

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    Service Professional • Raleigh, NC, US