Talent.com
Front Desk Associate

Front Desk Associate

Planet FitnessManchester, PA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Planet Fitness Front Desk Associate

At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone. Characteristics that will make you a perfect match for our Front Desk Associate :

  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are a quick study with the ability to apply what you have learned during online and hands-on training.

Responsibilities

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include :

  • Greet members / guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact / billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety / policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and / or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
  • Qualifications

    About Your Qualifications :

  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Willing to become CPR / AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency
  • Physical Demands of the Front Desk Associate :

  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.
  • More reasons to join Planet Fitness!

  • Medical, Dental, and Vision Insurance
  • Vacation
  • / Sick Time / Holiday Pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan
  • Term Life Insurance
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Tuition Reimbursement
  • Employee perks and discounts
  • Engaging team-building competitions and social events
  • Please note that certain benefits listed above are for full-time employees only.
  • E-Verify is used in the following states : Florida, Georgia, North Carolina, South Carolina and Alabama.

    Health and Safety Requirements :

    Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

    serp_jobs.job_alerts.create_a_job

    Front Desk Associate • Manchester, PA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Front Office Manager - Pm Shift

    Front Office Manager - Pm Shift

    The Yorktowne Hotel a Tapestry Collection by HiltonYork, PA, US
    serp_jobs.job_card.full_time
    Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team.You&rsquo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Distribution Warehouse Associate - Weekends

    Distribution Warehouse Associate - Weekends

    PetsmartBethel, PA, United States
    serp_jobs.job_card.full_time
    Distribution Warehouse Associate Weekend Shift.At PetSmart, were more than just a company.We believe when our associates are happy and healthy, they can provide the best possible care for our furr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Front Desk Treatment Coordinator

    Front Desk Treatment Coordinator

    Verber Dental GroupMechanicsburg, PA, US
    serp_jobs.job_card.full_time
    Front Desk Treatment Coordinator.Verber Dental Group is a well-established local dental health system dedicated to providing exceptional dental care to South Central Pennsylvania.With a focus on pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    FTF Associate Center Store Replenishment - 6539

    FTF Associate Center Store Replenishment - 6539

    The GIANT CompanyHarrisburg, PA, United States
    serp_jobs.job_card.full_time
    USA-PA-Harrisburg-5005 Jonestown Road.At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities.It's our secret reci...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Hotel Front Desk Clerk

    Hotel Front Desk Clerk

    OnvoJonestown, Pennsylvania, United States, 17038
    serp_jobs.job_card.full_time
    As part of our professional team, this role is integral to the company's success.The ideal fit for this position would be an energetic, outgoing, people oriented candidate with good verbal co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Tax Associate - Onsite

    Tax Associate - Onsite

    IntuitLEWISBERRY, Pennsylvania, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    FTF Associate Center Store Replenishment - 6098

    FTF Associate Center Store Replenishment - 6098

    The GIANT CompanyCleona, PA, United States
    serp_jobs.job_card.full_time
    USA-PA-Cleona-481 West Penn Avenue.At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities.It's our secret recipe ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    PT Associate Center Store Replenishment - 6006

    PT Associate Center Store Replenishment - 6006

    The GIANT CompanyHarrisburg, PA, United States
    serp_jobs.job_card.full_time
    USA-PA-Harrisburg-136 Kline Village.At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities.It's our secret recipe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Front Desk Associate

    Front Desk Associate

    The Lash LoungeMechanicsburg, PA, US
    serp_jobs.job_card.permanent
    The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States.We offer a complete menu of services including Perming, Tinting, Threading, and more.We are pro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Front Desk Associate

    Front Desk Associate

    Planet FitnessYork, PA, US
    serp_jobs.job_card.full_time
    Planet Fitness Front Desk Associate.At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environmen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Front Desk - Treatment Coordinator

    Front Desk - Treatment Coordinator

    Verber Dental GroupMechanicsburg, PA, US
    serp_jobs.job_card.full_time
    Front Desk Treatment Coordinator.Verber Dental Group is a well-established local dental health system dedicated to providing exceptional dental care to South Central Pennsylvania.With a focus on pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Sales Associate

    Retail Sales Associate

    VerizonMechanicsburg, PA, US
    serp_jobs.job_card.full_time +1
    A place to share your ideas freely — even if they’re daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play b...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    PT Associate Center Store 6054 (Overnight & Weekends)

    PT Associate Center Store 6054 (Overnight & Weekends)

    The GIANT CompanyHanover, PA, United States
    serp_jobs.job_card.full_time
    USA-PA-Hanover-455 Eisenhower Drive.At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities.It's our secret recipe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    PT (Overnight Stock) Associate Center Store Replenishment - 6005

    PT (Overnight Stock) Associate Center Store Replenishment - 6005

    The GIANT CompanyMechanicsburg, PA, United States
    serp_jobs.job_card.full_time
    USA-PA-Mechanicsburg-6560 Carlisle Pike Suite 100.At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities.It's our...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Front Desk Sales Associate

    Front Desk Sales Associate

    Gold's GymHarrisburg, PA, US
    serp_jobs.job_card.full_time
    The Front Desk Associate will greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Specialist, One-Stop Welcome Center

    Specialist, One-Stop Welcome Center

    Harrisburg Area Community CollegeLancaster, PA, United States
    serp_jobs.job_card.full_time
    This position will be primarily based at the Lebanon Campus and will also provide coverage at the Lancaster Campus.This position will be open until filled. The Welcome Center provides a progressive ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    PT Associate Center Store Replenishment (OVERNIGHT) - 6266

    PT Associate Center Store Replenishment (OVERNIGHT) - 6266

    The GIANT CompanyLebanon, PA, United States
    serp_jobs.job_card.full_time
    At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everythin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    HOTEL FRONT DESK CLERK

    HOTEL FRONT DESK CLERK

    OnvoJonestown, PA, US
    serp_jobs.job_card.full_time
    As part of our professional team, this role is integral to the company's success.The ideal fit for this position would be an energetic, outgoing, people oriented candidate with good verbal communic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Associate Dentist

    Associate Dentist

    Greater York Family DentistryYork, PA, US
    serp_jobs.job_card.full_time
    Greater York Family Dentistry is a general, family & sedation dental office located at 1475 Bannister St, York, Pennsylvania, United States. This is a full-time on-site Associate Dentist role lo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    FTF Associate Center Store Replenishment - 6310

    FTF Associate Center Store Replenishment - 6310

    The GIANT CompanyDillsburg, PA, United States
    serp_jobs.job_card.full_time
    USA-PA-Dillsburg-830 North Us 15.At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities.It's our secret recipe fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30