Navigator & Engagement Coordinator

Job Description

Job Description

Description : About Us

PALM Health is a premier concierge medicine and longevity clinic and club offering an integrative, functional medicine approach to care. We deliver highly personalized medical services alongside curated wellness experiences. As we continue to grow, we are looking for a Practice Manager to lead our clinic operations and team with professionalism, clarity, and precision.

Membership Navigator & Engagement Coordinator

We are seeking a dynamic and personable Membership Navigator & Engagement Coordinator to join our team. This role offers an exciting opportunity to foster meaningful connections within our community, enhance member experiences, and drive engagement initiatives. If you are passionate about building relationships and creating a welcoming environment, we encourage you to apply.

Requirements :

Key Responsibilities :

• Serve as the primary point of contact for new and prospective members, guiding them through the onboarding process
• Develop and implement strategies to increase member engagement and retention
• Provide personalized support to members, addressing their needs and feedback
• Maintain accurate records of member interactions and engagement activities
• Monitor engagement metrics and prepare reports to inform continuous improvement efforts

Skills and Qualifications :

Join our organization and be part of a vibrant community dedicated to growth, collaboration, and excellence. We offer a supportive work environment, opportunities for professional development, and a chance to make a meaningful impact through member engagement.