Talent.com
Sr IT Support Specialist

Sr IT Support Specialist

Grow Financial Federal Credit UnionTampa, FL, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Overview

At Grow Financial Federal Credit Union, we believe in service - to our 300,000 members, 600 team members and local communities. We're not just your average bank. We're a credit union, owned by our members and dedicated to serving people, not profit. We know that happy, engaged people provide the best service, so we live by our mantra : Be Bold. Be Great. Have Fun. Consistently named a Top Workplace by the Tampa Bay Times among multiple national awards we strive to develop a diverse, collaborative culture where you can grow personally and professionally.

Our "work from where you do your best work" strategy provides flexibility to our team members - who currently reside across the U.S. - with a variety of remote, hybrid and in-person roles. We enjoy plenty of opportunities to stay connected through video collaboration, digital tools, community service initiatives and numerous activities. Whether you thrive in a remote setting, prefer the energy of in-person collaboration or seek a balance between the two, you\'ll find your fit here. Join us as we seek to make things grow - people, communities, money and dreams.

Benefits

Some of our Benefits / Perks :

  • Remote / Work From Home Available
  • Medical / Dental / Vision Insurance
  • Employee discount on loans

Team members qualify for a discount on consumer loans.

  • Tuition Reimbursement
  • of up to $5,250 per year for full-time team members.

  • Paid Time Off
  • 15 days / year & over 10 Paid Holidays

  • Paid Volunteer Days
  • Grow provides two bi-annual paid volunteer days to all team members.

  • Retirement Benefits (401K)
  • Grow matches up to 8% for team members.

  • Growth Potential
  • In-house training department dedicated to helping our team members reach their maximum potential.

    Responsibilities

    The Senior IT Support Specialist is responsible for delivering advanced technical support and troubleshooting services to end-users across the credit union. Advanced technical support includes desktops, laptops, mobile devices, peripherals and related systems, with a strong focus on security, compliance, and member service excellence. The Senior IT Support Specialist serves as a key escalation point for complex technical issues, and will collaborate with IT teams to resolve problems, implement solutions, and contribute to continuous improvement initiatives. The position also involves mentoring staff, maintaining knowledge articles / documentation, and managing IT projects such as hardware refreshes, software rollouts, system patches and upgrades.

    Qualifications

    Required Skills & Experience

  • Associates degree is required; or an additional 2 years of related work experience in lieu of a degree.
  • Three years\' experience with PC operations with at least two years in a Help Desk environment is required.
  • Must be working towards or have the ability to obtain an advanced Microsoft or Cisco upon start.
  • A+ certification required.
  • Ability to utilize scripting for deployment of Device Imaging, patches and software.
  • Experience with PowerShell scripting language is preferred.
  • Able to work independently with appropriate guidance in a deadline-driven environment
  • Team-oriented and must possess strong integrity and professionalism.
  • Strong analytical skills and the ability to identify problems and offer solutions.
  • Physical Demands

  • Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance.
  • Must be able to sit, type and / or view computer monitor for extended periods of time.
  • Must be able to read, write, speak and type English.
  • Must be able to hear and use a telephone.
  • Use of computer requires repetitive keystrokes.
  • Work Environment

  • This position is in-person. You\'ll thrive in the energetic environment of our HQ and retail stores.
  • As part of your week, you may occasionally travel between various Grow locations.
  • Qualified candidates must live in the Tampa Bay area.
  • Apply online today!

    An Equal Opportunity Employer Minorities / Females / Veteran / Disabled

    J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    It Support Specialist • Tampa, FL, US

    Job_description.internal_linking.related_jobs
    IT Support Specialist

    IT Support Specialist

    RadX Inc.Tampa, FL, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Full-Time IT Support Specialist.Located in sunny Tampa, FL, this onsite role offers you the chance to make a tangible impact on our team's performance. You'll tackle diverse challenges daily, ensuri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    IT Business Analysis Specialist

    IT Business Analysis Specialist

    VirtualVocationsTampa, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for an IT Business Analysis Sr.Key Responsibilities Act as the senior technical analyst and process team lead for projects, collaborating with stakeholders to elicit and revi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    IT Technician

    IT Technician

    Next PerimeterTampa, FL, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote.We leverage cutting-edg...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    IT Technician

    IT Technician

    eTeam IncTampa, Florida, United States
    serp_jobs.job_card.temporary
    serp_jobs.filters_job_card.quick_apply
    Job Type : Contract, 12 Months contract.Technical Support Responsibilities : .Candidate needs to have strong customer interact skills, listening and writing skills. This position assists with coordinat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Help Desk Support Tier II

    Help Desk Support Tier II

    Lucayan Technology Solutions LLCTampa, FL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    MacDill Air Force Base, Tampa, FL Employment Type : Full-Time, On-Site Clearance Requirement : Active DoD Secret Clearance Job Summary Lucayan Technology Solutions is seeking an IT Hel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    IT Director

    IT Director

    Gastro FloridaClearwater, FL, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Gastro Florida is the largest gastroenterology group in Tampa Bay with over 65 providers and over 25 locations in Pinellas, Hillsborough, Pasco, and Polk counties. IBD infusions & therapy, nutri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Tax Expert - Onsite

    Tax Expert - Onsite

    IntuitLITHIA, Florida, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    IT Help Desk - Onsite in Lakeland, FL

    IT Help Desk - Onsite in Lakeland, FL

    WiredPeople, Inc.Lakeland, FL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    WiredPeople is seeking several qualified IT help desk technicians to assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Solution Owner for IT Applications

    Solution Owner for IT Applications

    VirtualVocationsClearwater, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Solution Owner for Customer Support IT Applications.Key Responsibilities Act as the primary IT liaison for Customer Support, identifying and shaping new business initia...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sr. IT Project Manager

    Sr. IT Project Manager

    Titan TechnologiesTampa, FL, US
    serp_jobs.job_card.temporary
    Titan Technologies, LLC (Titan) is seeking an experienced, self-directed, Senior Project Manager to support the Special Operations Forces Information Technology Enterprise Contract (SITEC) III cont...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Director IT Technology Services

    Director IT Technology Services

    Envera SystemsSt. Petersburg, FL, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Envera Systems is a rapidly growing Florida-based electronic security company with strong financial backing, advanced proprietary technology, and unique solutions, specializing in live-monitored ac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    IT Professional

    IT Professional

    NavyPlant City, FL, United States
    serp_jobs.job_card.full_time
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Support Specialist III

    Support Specialist III

    Tri-County Human ServicesLakeland, FL, US
    serp_jobs.job_card.full_time
    Individuals in this position perform a variety of support services assignments, and other tasks consistent with the needs of the agency. Strong typing skills, good organization skills, and the abili...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Trading & Support Specialist II

    Trading & Support Specialist II

    Raymond James FinancialSaint Petersburg, FL, US
    serp_jobs.job_card.full_time
    Trading & Support Specialist II.The Trading & Support Specialist II provides support for Registered Investment Advisors (RIA) in Fixed Income and Money Movement transactions.This role is responsibl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Tech Support Specialist

    Tech Support Specialist

    OptumTAMPA, Florida, United States
    serp_jobs.job_card.full_time +1
    Type === 'InputTextArea') ? 'block__field full-width' : ($data.Type === 'InputRichText' || $data.Int') ? 'block__field wide-rich-text' : 'block__field edit'}" id="descriptionExt...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    IT Compliance Senior Manager

    IT Compliance Senior Manager

    Raymond James FinancialSaint Petersburg, FL, US
    serp_jobs.job_card.full_time
    Under intermittent supervision and with a high level of autonomy, uses extensive knowledge and skills obtained through education, experience, specialized training and / or certification in the securi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    IT Field Services Manager (Tampa)

    IT Field Services Manager (Tampa)

    Depot Connect InternationalTampa, FL, United States
    serp_jobs.job_card.full_time
    Discover a career at Depot Connect International (DCI), a global leader in the Tank / ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unif...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    IT Support Associate II

    IT Support Associate II

    VirtualVocationsSaint Petersburg, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for an IT Support Associate II for IT Services Large Email Monitoring.Key Responsibilities Lead initiatives to enhance new hire and email moderation processes Oversee the de...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Support Specialist

    Support Specialist

    VirtualVocationsLakeland, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Support Specialist I to assist in processing claims for Social Security disability and Veteran's Disability services. Key Responsibilities Process administrative tasks t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    IT Support Services I - Help Desk

    IT Support Services I - Help Desk

    CourserTampa, FL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    IT Support Engineer We are looking for a skilled IT Support Services professional to join our team and deliver outstanding technical assistance to our employees and clients.The IT Support Services ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days